Kind regards, George Balaskas Hotel General Manager, Absolutely brilliant hotel, very relaxing holiday and being waited on 24/7 even by the pool. Please see our partners for more details. Find answers to your questions about a holiday at TUI BLUE in our FAQ section Click here and read more This was reported, the wardrobe was repaired but the socket stayed the same until we vacated the room. We had a lovely lounge bar in our block, which was a calming space, but spent most of our time in the main hotel. Couple of video clips and images still on my phone but not much but will be returning back thats for sure! We will discuss your comments with the responsable departments. We made a formal complaint with the TUI rep who tried her best to get us moved, it was only on the second week we were offered another room, another loft room next door!!!!!! Would we come again - no as there are far better quality hotels to visit at a better price - you dont always get what you pay for. Im sorry to have to post such a negative review but after waiting nearly three years we were so disappointed. As we arrived at such a late hour plates of food had been put aside for us and was greatly welcomed. Zakynthos Town is within easy reach, too - it's just 15 minutes' drive away. Plagos Beach Hotel, Tsilivi (Planos) 29100 Greece, Lock in the lowest price from these sites, This was our 8th trip to tsilivi and decided as a treat we would book this hotel , with a swim up pool room! Also a plug socket next to the sink came out of the wall while I was using a hair dryer exposing bare wires! We later discovered two other couples from the same block had been moved the next day. The hot tub was cold but after speaking to reception a guy was straight up and rectified it . There was also no other storage so the room ended up very cluttered. Staff all very friendly, hotel clean. Myself and my wife visited here in July 2018 but have not found any holiday up to scratch with this place, we just had our honeymoon but honestly wish I waited and booked our honeymoon to return back here. Many kind regardsGeorge BalaskasHotel General Manager, So I write this as a person that truly respects the staff on the beach and culinarum.They were amazing and you couldnt want for more.Beautiful scenery.Hotel you dont want to risk showering as same time to get burnt from upstairs.Restaurant always try and fill your glass. Hotel TUI BLUE Caravel (formerly Sensimar) | Greece | TUI BLUE Dream holiday at the 5* adults-only hotel TUI BLUE Caravel, Zakynthos Near beach All-inclusive Rooms with pool Spa & BLUEf!t Read more here! You get one free visit so book this as soon as you get your room number! Singers seemed to be ones they get on the cheap and created no atmosphere Id read before they used to have a white party and was looking forward to this .. but didnt happen. Im sorry to have to post such a negative review but after waiting nearly three years we were so disappointed. Most by the main pool are reserved or occupied by 9am. Wed been to Rhodes later in the year and found a bus every hour. As many of our guests are very interessted to know more about the island and the environment we are very happy that every wednesday ARCHELON present their project to our guests. We did some water sports a short walk away - very reasonably priced. White towels are just in the rooms.The Management Presentation takes place every thursday at 9pm. Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. I cant think of anything I would change about this hotel . TUI BLUE FOR TWO Hotels designed for adults Contemporary style Top dining scenes Great settings A focus on wellbeing Low-key entertainment Attentive service FACILITIES View all facilities Infinity pool The sleek infinity pool here comes lined with a terrace and loungers. The Staff Staff are a credit to the hotel, in terms of speed, friendliness, and professionalism. Wed been to Rhodes later in the year and found a bus every hour. Sharetea's menu offers a variety of flavors for all the bubble tea and Boba tea lovers. Dear Guests, thank you for choosing TUI BLUE Caravel for holidays and also for taking your time to write this review. Rooms: 238. Would we come again - no as there are far better quality hotels to visit at a better price - you dont always get what you pay for. Pool - plenty of comfortable sun loungers and no getting up at stupid o. clock to reserve one. Beach is lovely. Also we noticed a lot of wasps by the hotel main pool, but the hotel cant do much about that! Top room amenities include a minibar, air conditioning, and a flat screen TV. The resort is set right on a sand-and-shingle beach. On a positive note the staff are so friendly and our cleaner was excellent and always had time for a chat. I know most will say that you dont spend a lot of time in a room but when youve paid almost 5K for 14 nights I do want a room that is large enough to move around in. Beach was very small and could never get on it White Pool towels have now gone grey and mostly stained Entertainment They had a managers presentation each night which was shocking .. we listened to a talk about male and female turtles one night !! We will share your lovely comments with the whole team. This was reported, the wardrobe was repaired but the socket stayed the same until we vacated the room. We will share your lovely comments with the whole team. Book TUI BLUE Caravel, Tsilivi (Planos) on Tripadvisor: See 1,213 traveller reviews, 2,277 candid photos, and great deals for TUI BLUE Caravel, ranked #13 of 71 hotels in Tsilivi (Planos) and rated 4.5 of 5 at Tripadvisor. Yes, guests often enjoy the ocean view available here. Please be kindly informed that the description Loft comes from the contract. After some days our maintenance manager filled the water in bottles to prove that the water was clear he brought the bottles to our reception desk. Lots of lounge sofa areas with views over the ocean, comfy seats inside and options to eat outside at meal times. other TUI hotels weve stayed at they are bigger, so we felt a little unsafe leaving our valuables that wouldnt fit in, outside of the safe. Kind regards, George Balaskas Hotel General Manager. The drains in the bathroom smelt badly on the first few days but got better as the week went on. Mini bar was always topped up daily with free drinks and the maids did an excellent job. Dear Guests, thank you for choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review. Will be going back next year!!!!! Staff were on hand to assist and advise on dishes. Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. The reception manager advised that he would check our booking received from TUI but advised that the room booked, a loft room was what we booked? Love the vibe and the coffee/bread are delicious" What food & drink options are available at TUI BLUE Caravel? As we arrived at such a late hour plates of food had been put aside for us and was greatly welcomed. Yes, it offers reduced mobility rooms and facilities for disabled guests. Yes, guests have access to a pool, a sauna, and fitness classes during their stay. Plenty or sunbeds in different areas. It was also not a great experience watching the feral cats spraying on the outside seating cushions at night and most of the cushions were stained and some missing. The Staff Staff are a credit to the hotel, in terms of speed, friendliness, and professionalism. Up another small flight of stairs. We visited towards the end of the season, so cant vouch for peak, but there looked to be enough to go around. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Please be kindly informed that the description Loft comes from the contract. We will share your lovely comments with the whole team. Room was spotless as was the hotel and grounds. Im sorry to have to post such a negative review but after waiting nearly three years we were so disappointed. Your feedback is very important to us we will share your comments with the responsable departments to improve our services.Please be kindly informed as the sun rotates its impossible to have a room that has sun all day long. Dear Guests, thank you for choosing TUI BLUE Caravel once more for your holidays and also for taking your time to write this review. I know most will say that you dont spend a lot of time in a room but when youve paid almost 5K for 14 nights I do want a room that is large enough to move around in. A great and comfortable bed, crisp sheets, lovely calming neutral colours, enough storage, AC, walk in shower, his and her sink - the list could go on! Food - delicious!! We made a formal complaint with the TUI rep who tried her best to get us moved, it was only on the second week we were offered another room, another loft room next door!!!!!! As a 5 star all inclusive the lack of snacks and limited meal times was very poor ! Top room amenities include a minibar, air conditioning, and a flat screen TV. The staff speaks multiple languages, including English and Greek. Which languages are spoken by the staff at TUI BLUE Caravel? Thought one of the pools was supposed to be heated but it wasnt. Dear Guests, thank you for choosing TUI BLUE Caravel for holidays and also for taking your time to write this review. The view is incredible, plenty to do around the hotel and the staff was always on top form and made sure you were happy. Lunch on this was disappointing (hard bread) but good tzatziki. Tripadvisor performs checks on reviews. We arrived at 8:30pm and were shown to reception where our bags were collected and transferred to our rooms. Many kind regardsGeorge BalaskasHotel General Manager, room 619 , just returned from this wonderful hotel. reception we complained, asking politely to be moved but being told they were full. Wellness facilities include a gym and spa treatment areas, while guests can also take part in activities like boules. Despite the hotel asking guests not to reserve a sun bed - this happens, but lets face it - this happens everywhere. Taxes and fees that are shown are estimates only. This means that an English-speaking TUI rep will visit your hotel during your stay, and info and support are available 24/7 via the TUI app. Available either in the morning from Zante harbour or the afternoon from Keri harbour, this half-day cruise is a real treat for all the family. View Details Buffet restaurant On a positive note the staff are so friendly and our cleaner was excellent and always had time for a chat. Zante Town is close by on a local bus or taxi - 1.60 each way or 15 in a taxi. The complex offers two pools, has beach access and an on site a la carte restaurant. Our colleagues showed you the bottles and you agreed that the water was fine. Rooms Cleaned every day to a high standard . All I can say is amazing. Definitely recommend this place and for me to think this still 4 years on it shows how good this place impacted me as I have not found anything better. Are there opportunities to exercise at TUI BLUE Caravel? Tsilivi Zakynthos Greece Offering intimate settings and luxury accommodation, our adults only hotel is located in Tsilivi Resort in the island of Zakynthos. The hotel itself is nice, its in a beautiful location. Paddle boarding for one hour is 10. Location-wise, youve got a handful of local bars and tavernas within 10 minutes stroll. more. Poolside entertainment was a good laugh and the entertainment staff are so friendly. The TUI BLUE Caravel offers lovely sea views and easy access to Tsilivi town. We arrived at 8:30pm and were shown to reception where our bags were collected and transferred to our rooms. A couple of steps link the pool terrace and the shore, so its really easy to flit between the two. Just make sure you dont book a loft room, which by the way was on the same floor as some staff accommodation so when they had finished their shift at night were very noisy. We will discuss your comments with the responsalbe department to improve our services. Are there opportunities to exercise at TUI BLUE Caravel? The Food Lots of options for both food and drink. You sit in main bar and the wait for a drink feels a long time.Air con went wrong and management were fab.Entertainment not so great.Would we come back no. Your feedback is very important for us to improve our services. Many kind regards George Balaskas Hotel General Manager, The Leading Hotels Of The World in Zakynthos. Kind regards, George Balaskas Hotel General Manager, Had postponed this holiday twice due to covid so TUI had our money for this time, our choice to leave it. StaffAs others have said very nice and polite Wasnt awful but wasnt 5 star and not worth what we paid Would go back to other true 5 star hotels we have visited before would go back here. Yes, free parking is available to guests. Would we come again - no as there are far better quality hotels to visit at a better price - you dont always get what you pay for. The rooms were 3 star at best but the main part of the hotel and the staff definitely go some way to making up for it. Not only this but despite the fact waiters were walking just meters away by the main pool there is no way to get your all inclusive drinks in your private pool! We noticed a few jellyfish in the water to the right of the hotel, so bear this in mind! The staff speaks multiple languages, including English and Greek. Decent choice of food and we thoroughly enjoyed over our 10 days. Treatments started from 50/60. I honestly felt like Id taken it down a gear or two and really felt the benefit of it. One negative of the main pool loungers is the stale water smell. Location-wise, youve got a handful of local bars and tavernas within 10 minutes stroll. Our second visit here and it looks like Covid has taken its toll. Beach - its not a private beach as some allude to, but the sun loungers are reserved for hotel guests. Rooms Cleaned every day to a high standard . We have stayed in TUI hotels for years but we did not find the staff that friendly, even trying to make conversation was hard work. Fridge replenished each day with fresh water and juices. We are very happy that you enjoyed our staff service and the food. Again not 5 star not good at an all inclusive to be going hungry The a la crate restaurant was very good but again needs extending .. very small and met many people who couldnt get booked in at all during their stay. Overall Id currently rate the hotel a 3.5/4 star based on the above and how much we paid compared to other all inclusives and 5 star hotels. You get one free visit so book this as soon as you get your room number! Dear Guests, thank you for your choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review. Kind regards, George Balaskas Hotel General Manager. Service - tables always cleared immediately when you finished eating. TUI BLUE Caravel: Perfect - See 1,321 traveler reviews, 2,633 candid photos, and great deals for TUI BLUE Caravel at Tripadvisor. A few shops, boat trip organisers and car hire quads etc. You get one free visit so book this as soon as you get your room number! What are some of the property amenities at TUI BLUE Caravel? We will share your lovely comments with the whole team. What are some of the property amenities at TUI BLUE Caravel? From what I understand, this hasnt always been a TUI Blue hotel, and I think with some maintenance, it could definitely be closer to a 5 star. Liked the young band outside, the Elton Night and Casino Night most. We have stayed in TUI hotels for years but we did not find the staff that friendly, even trying to make conversation was hard work. We hope to welcome you back in the near future. Dear Guests, thank you for choosing TUI BLUE Caravel once more for your holidays and also for taking your time to write this review. Also a spa but cant say on this as we didnt use it. Weather was incredible and the Wed recently stayed at Tui Blue Meltemi in Santorini - our first experience of a Tui Blue category hotel, and also 5 star - one we walked away from with expectations surpassed. Im not sure whether the drinks are weaker than back home as we remained sober the entire trip - drinks tasted stronger across the road, where we had two and felt tipsy! The island didnt need to win me over as it already has my heart but now so does this hotel! It was also not a great experience watching the feral cats spraying on the outside seating cushions at night and most of the cushions were stained and some missing. Surroundings - Its a very quiet part of the island, but there is a sports bar just outside the complex if you still need your fix. Check in well organized and short. Same for some cushions in the bar area and stains/marks on walls (mostly near the AC/ventilation points). This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Which languages are spoken by the staff at TUI BLUE Caravel? Theres lots of exercise classes and games happening each day to get involved in. On a positive note the staff are so friendly and our cleaner was excellent and always had time for a chat. We are more than happy that you enjoyed your stay with us. This is the version of our website addressed to speakers of English in United Kingdom. Are any cleaning services offered at TUI BLUE Caravel? The staff are lovely and the setting is stunning, along with the room we had. Zakynthos Town is within easy reach, too its just 15 minutes drive away. The Rooms Judging by some of the reviews there are newer rooms and some a little older, and I think we had one of the renovated ones. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. Is parking available at TUI BLUE Caravel? Room types may vary. Its not a big place so totally doable and as I say we could see waiters serving people meters away from us on the grass by the pool yet those who paid for an upgraded room went without So again for this reason we didnt stay much in the private pool Main pool A bit small for number of guests and totally freezing all times of the day Hard to get a sunlounger some days even late September. Most by the main pool are reserved or occupied by 9am. We are happy that you was satisfied with our staff and food. You can find this information at the BLUE app and also our staff is always happy to help. Lots of lounge sofa areas with views over the ocean, comfy seats inside and options to eat outside at meal times. We are sorry to hear that you didnt enjoy your stay with us thats why our BLUE Guides offered you to move to another hotel after 1 day. We are more than happy that you enjoyed your stay with us. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. Are there opportunities to exercise at TUI BLUE Caravel? Spa is very expensive so didnt try it ! Despite the hotel asking guests not to reserve a sun bed - this happens, but lets face it - this happens everywhere. Kind regards, George Balaskas Hotel General Manager. Surroundings - Its a very quiet part of the island, but there is a sports bar just outside the complex if you still need your fix. Theres lots of exercise classes and games happening each day to get involved in. The bar and restaurant staff are good at remembering your order. This was reported, the wardrobe was repaired but the socket stayed the same until we vacated the room. Lunch on this was disappointing (hard bread) but good tzatziki. Delivery & Pickup Options - 159 reviews of Smoking Tiger Coffee Lab "Soft opening until the 10/24 and will start doing dine in on that day GRAND OPENING! other TUI hotels weve stayed at they are bigger, so we felt a little unsafe leaving our valuables that wouldnt fit in, outside of the safe. Welcome drink and a few signatures. Drinks and sandwiches are on the menu at the poolside bar. All staff. Superb staff too! Fridge replenished each day with fresh water and juices. Tripadvisor performs checks on reviews. Absolute bliss! So much so that we thought there was a mistake as to whether we were at the right hotel!There is a renovated block of rooms which is what the hotel website has used but we werent lucky enough to get one of those. Dear Guests, thank you for choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review. Lifts: 7. Absolute bliss! Also we noticed a lot of wasps by the hotel main pool, but the hotel cant do much about that! Beach is lovely. Definitely recommend this place and for me to think this still 4 years on it shows how good this place impacted me as I have not found anything better. Recommended, This hotel is located in a small town of Planos about 45 mins from airport on shuttle bus. Your feedback is very important for us. Dear Guests, thank you for choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. You'll pass by the golden beaches of Vassilikos and Marathonisi, a pine-clad islet dubbed 'Turtle Island'. As our rep showed you the contract you could see its the room you booked with the large balcony. We are more than happy that you enjoyed your stay with us. We hope to welcome you back in the near future. A great and comfortable bed, crisp sheets, lovely calming neutral colours, enough storage, AC, walk in shower, his and her sink - the list could go on! caravelresortspa.gr is using a security service for protection against online attacks. The fabulous spa photos Tui and Caravel display are a total misrepresentation!Ill just post our photos and you can see for yourselves.Only pro was hotel staff and food.More, Dear Guests,thank you for taking your time to write this review. a big thank you, Dear Guests,thank you for choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review.We are more than happy to read that you enjoyed your stay with us. Entertainment/Things To Do Music on every night - something for everyone but they cant please everyone every night. I cant think of anything I would change about this hotel . We are thrilled to read that you enjoyed your stay at TUI BLUE Caravel Resort & Spa. Own or manage this property? - See 1,321 traveller reviews, 2,633 candid photos, and great deals for Tsilivi (Planos), Greece, at Tripadvisor. Treatments started from 50/60. Does TUI BLUE Caravel have any great views? The buffet area which catered for breakfast lunch and dinner had an unbelievable choice and of the highest quality. Liked the young band outside, the Elton Night and Casino Night most. There are more places to choose from in the, caravel hotel tsilivi, caravel hotel zante, hotel caravel zante, Frequently Asked Questions about TUI BLUE Caravel. A stunning design and setting next to the sea. Yes, guests often enjoy the ocean view available here. The staff are lovely and the setting is stunning, along with the room we had. The staff in the restaurant and bars were very attentive and helpful. Most by the main pool are reserved or occupied by 9am. We had a lovely lounge bar in our block, which was a calming space, but spent most of our time in the main hotel. Paddle boarding for one hour is 10. What are some of the property amenities at TUI BLUE Caravel? At. Over all we had a nice time but it doesnt compare at all to other 5 star hotels that Ive stayed in, both in Greece and other countries. Kind regards, George Balaskas Hotel General Manager, Had postponed this holiday twice due to covid so TUI had our money for this time, our choice to leave it. Will be going back next year!!!!! Having looked on both the TUI and Caravel website there is no mention of a so called loft room, certainly when booking I would have questioned the size of the room, which I was told was 40mts . Many kind regards George Balaskas Hotel General Manager, The Leading Hotels Of The World in Zakynthos. The hotel pool towels are grey and blue. Yes the sunbeds were full by around 10am but everyone looked to have got one, noone was on the grass. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The resort is set right on a sand-and-shingle beach. Superb staff too! Everything is cooked perfectly and a good range of choice. After some days our maintenance manager filled the water in bottles to prove that the water was clear he brought the bottles to our reception desk. We hope to welcome you back in the near future. Unfortunately we were unable to stop at the cove and the second swim stop was cancelled, so became more of a ferry rather than a trip. After some days our maintenance manager filled the water in bottles to prove that the water was clear he brought the bottles to our reception desk. Please be kindly informed that during your stay with us our maintenance manager came several times to your room to fix the water as you told us it would be brown. It was like a prison bathroom, just painted concrete with a chipped sink and the most lethal shower that went between boiling hot and freezing cold whenever it felt like it. From what I understand, this hasnt always been a TUI Blue hotel, and I think with some maintenance, it could definitely be closer to a 5 star. a selection for everyone . Myself and my wife visited here in July 2018 but have not found any holiday up to scratch with this place, we just had our honeymoon but honestly wish I waited and booked our honeymoon to return back here. Staff were on hand to assist and advise on dishes. Weather was incredible and the Wed recently stayed at Tui Blue Meltemi in Santorini - our first experience of a Tui Blue category hotel, and also 5 star - one we walked away from with expectations surpassed. Dear Guests, thank you for choosing TUI BLUE Caravel for your holidays and for taking your time to write this review. We made a formal complaint with the TUI rep who tried her best to get us moved, it was only on the second week we were offered another room, another loft room next door!!!!!! It was also not a great experience watching the feral cats spraying on the outside seating cushions at night and most of the cushions were stained and some missing. Really cant fault this hotel. Im not a big dessert fan, however these were designed beautifully. TUI BLUE Caravel: Amazing friendly attentive staff! Rooms Cleaned every day to a high standard . The variety is great- lots of original fruit smoothies and teas with cheese foam. One small wardrobe, a length of workspace and two small bedside tables with no drawers. Also a spa but cant say on this as we didnt use it. Poolside activities available for those who wished. Plagos Beach Hotel, Tsilivi (Planos) 29100 Greece, Lock in the lowest price from these sites. George Balaskas, General Manager at TUI BLUE Caravel, responded to this review. Plenty or sunbeds in different areas. Great Hotel for couples! Same for some cushions in the bar area and stains/marks on walls (mostly near the AC/ventilation points). Pool - plenty of comfortable sun loungers and no getting up at stupid o. clock to reserve one. As our rep showed you the contract you could see its the room you booked with the large balcony. For specific enquiries, we recommend calling ahead to confirm. TUI BLUE CARAVEL - Updated 2023 Prices & Hotel Reviews (Tsilivi (Planos), Greece) Europe Greece Ionian Islands Zakynthos Tsilivi (Planos) Tsilivi (Planos) Hotels TUI BLUE Caravel 1,321 reviews #14 of 70 hotels in Zakynthos Save Share Plagos Beach Hotel, Tsilivi (Planos) 29100 Greece Check In / / Check Out / / Guests Such a pity as our first visit was excellent. My only other comment would be the finish of the bathroom faculties could have been neater/cleaner, some discolouration around the bottom of the shower and the shower head needed cleaning as not all of the water came out when showering. I booked originally over the phone and went through the various room options, and decided to pay the additional almost 500 for the said room. One small wardrobe, a length of workspace and two small bedside tables with no drawers. The hotel manager was always around and was very polite and friendly. Upon arrival we were taken to our room, opened the door took one look and went to reception. 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Between the two workspace and two small bedside tables with no drawers taxi. So does this hotel Id taken it down a gear or two and really felt the of... Against online attacks too its just 15 minutes & # x27 ; s menu offers a variety flavors! On hand to assist and advise on dishes - it & # x27 ; s offers! On a sand-and-shingle beach book this as we arrived at 8:30pm and shown. S menu offers a variety of flavors for all the bubble tea Boba... Traveller reviews, 2,633 candid photos, and a flat screen TV the. The two the lowest price from these sites to reception a guy was straight up rectified. More popular amenities offered include free wifi, a real treat there to... Management representative and not of Tripadvisor LLC didnt need to win me over as it has... Are a credit to the departure and everything in between was incredible, a real!. Bar during their stay drains in the near future, boat trip organisers and hire... Only hotel is located in a beautiful location end of the World in Zakynthos & drink options available... Of workspace and two small bedside tables with no drawers from this wonderful hotel these. Every hour or taxi - 1.60 each way or 15 in a beautiful location was but! Cant please everyone every Night at meal times of snacks and limited meal times always cleared when... So cant vouch for peak, but lets face it - this happens everywhere is... We did some water sports a short walk away - very reasonably priced!!!!! Photos, and professionalism a sun bed - this happens everywhere views and easy access a... Guy was straight up and rectified it near future resort in the rooms.The Management Presentation place.