For example, a KFC team member may be responsible for preparing orders, stocking supplies and cleaning the restaurant. Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience. We then merge the two lists together and use a combination of statistics and rules-based scenarios to create a list that is audited by the Marketplace Research team, and finally turned into the checklist you see below. because customer service reps can enter the industry with any experience level and background. Netsuite Developer Resume Example & Writing Guide, Police Records Clerk Resume Example & Writing Guide, Walmart Overnight Stocker Job Description, Salary and their Duties, What Does a Scrub Nurse Do? Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions. Train fellow team members in various cooking techniques. These benefits add up to a great job security and are an important part of any career plan. In order to do so, youll want to know that employers commonly feature Hospitality and Poultry as the most prominent terms in their KFC Team Member job descriptions, yet those who have held the position of KFC Team Member and list it on their resume indicate Cashier and Customer Service more predominantly. Never recorded cash register shortage. The team member's responsibilities include handling all tasks assigned by the team leader or manager, working synergistically with other team members, complying with company regulations, and being a good brand ambassador at all times. They are responsible for the success of the team, and work tirelessly to make sure that everything is done in a timely manner. They must be able to meet customer needs and be proficient in cleanliness and hygiene. This position is a great opportunity for someone who loves cooking and enjoys working in a team environment. A shift manager at KFC is responsible for ensuring customer satisfaction by motivating and developing their employees, managing stock levels, and maintaining thorough knowledge of food preparation procedures. Being a KFC Team member involves being cheerful all the time, delightfully serving the customers with a smile. A team member also needs to keep in mind that they are representing the company while at work, which is why its important to remain professional at all times. A crew member resume needs to demonstrate that a candidate's courteous, attentive, flexible, and, most of all, customer focused. Delivered product demonstrations and sample applications, raising exposure of key brands. KFC team members' salaries vary depending on their level of experience, the company size and geographic location. There are five types of team members: Applied merchandising and housekeeping procedures, adhering to corporate and brand standards. A cashier is responsible for taking orders, handling money, answering questions about the menu, and providing great customer service. KFC Team Member Job Description A KFC team member is responsible for various tasks related to food preparation, customer service, and cleanliness. The cook at KFC takes responsibility for making sure that all the food items offered by the restaurant are cooked to perfection. - source. Buffalo Wild Wings - Team Member El Paso, TX, 06/2008 - 06/2010. My previous teams have been very successful and I would love to join another one as soon as possible." Lee's Summit, MO. *Salary estimates (ZipEstimate) are not verified by employers; actual compensation can vary considerably. Youll need to be able to stand for long periods and lift and carry heavy objects. In a team setting, everyone is important. Most team members make minimum wage or slightly above. Learn how your comment data is processed. Supported servers, food runners and bussers with keeping dining area ready for every guest. They must also have basic math skills and the ability to operate a cash register. Assisted FOH and BOH staff with preparing for events to coordinate smooth execution to maximize guest satisfaction. Work Experience McDonald's, West Graysville, NJ Crew Member Feb 2019-Present Front end cashier/cash handling. Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products. The job description may vary slightly depending on the location, but the core duties are usually the same. Working full time in college is a great way to pay tuition and avoid suffocating student debt. Offers empathy, reliability and enthusiasm for satisfying customers. I am very detail oriented and I enjoy working on complex projects. KFC team members need the following skills in order to be successful: Communication skills: Communication skills are necessary for interacting with customers and coworkers. Having such a significant share of the pie suggests these terms are critical to your resume. Youre all about creating a great place to work for the team. At orientation, a trainer also provides a brief history of KFC in addition to going over the companys values and mission statement. To be eligible for promotion, team members must demonstrate strong performance, the ability to lead and motivate others, and a commitment to the company. A team member will need to ensure that food is served promptly when its put up on the pick-up counter. A natural leader, you want to be captain because you can bring together a winning team. Albertsons Job Application and Careers Guide, The ability to lift 5 pounds regularly, and up to 50 pounds at some locations, Frequent standing (up to 4 hours), and occasionally running, climbing ladders, and balancing, The ability to see the customers face and be heard by them through a headset with a fairly loud noise (a regular conversational tone is often too soft for customers to hear, due to the music and cooks yelling in the kitchen), A high school diploma or GED is preferred, but only motivation and enthusiasm to work is also acceptable, Computer literacy, to understand the POS system in the front end, Ability to do basic math and solve problems (customers often make specific requests for their orders, especially any substitutions or alterations they may want on the menu items), Knowledge of food safety and sanitation rules, as some employees, will be expected to prepare food if no one else is available, You must be 16 years old to work in most states, with parental consent (some jobs require workers to be age 18 or older before beginning employment), Ability to stock and maintain an assigned station, Operating a cash register and make change, Working in both hot and cold food preparation areas while maintaining proper food handling standards, Strength and stamina are required to move large, heavy cases, The ability to work in both a team environment and independently, Communicating well with coworkers and customers, Having basic math skills for ordering supplies, inventory management, and setting prices on products served at the restaurant, Being computer-literate because he/she will be inputting orders into the Point of Sale (POS) system to track inventory, record cash transactions, and enter other data related to daily business, Completing monthly ordering tasks according to guidelines set forth by company procedure, Assisting with training staff on new products or safety issues, Ensuring customer satisfaction while running food deliveries for drive-thru customers, Supervising employees and completing many other tasks. Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions. Whether youve only got Baking, Managing Crews or Scheduling in your background and experience, make sure to highlight the term prominently on your resume. He or she cannot improvise or change any ingredients, no matter how much their creative side begs them to do so. This can have a big impact on an employee?s ability to meet desired work goals and spend quality time with their loved ones. The players must work together to win games, and the coach must make sure everyone is on the same page. Protected store assets and inventory via loss prevention procedures. The general work hours are early mornings through late nights every day of the week. KFC also have great sympathy for the customers and team members alike. Youre up for a challenge. Employers list the keywords Hospitality and Poultry in 51.52% of KFC Team Member job postings. At KFC, what you do matters! Monitored customers for signs of security concerns and escalated issues to management. Soft Skills: Communication, Customer Service, Teamwork, Team Management, Leadership, Conflict Resolution. I never felt alone and always felt like I could ask any question or ask for help and it was always given to me. He has a degree in Fine Arts from the University of Utah and has worked as an artist in both Utah and New York City. You should also celebrate your peers' successes every once in a while- it will help keep everyone on track. There are generally multiple people working on any given shift because of its fast-paced environment. By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts. *The names and logos of the companies referred to in this page are all trademarks of their respective holders. Or you could be the cook that prepares our world-famous chicken (and tell your friends you know the secret just kiddin). You should also be able to listen to customers and respond to their questions and concerns in a helpful manner. Team Member's job description vary greatly based on the job setting, but in general terms, the Team Members are the crew members who work in food establishments and are in charge of delivering outstanding customer satisfaction. Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions. Developed strong rapport with customers and created positive impression of business. While crew members can be designated specific duties, the general idea is that they should be ready to go where they're needed and when. 2) Team Persona: The Productive Dynamo. A KFC Team Member works under their respected retail of KFC fast food restaurant. Promptly and empathetically handled guest concerns and complaints. These employees are an essential part of the McDonald's culture and must be able to contribute to the overall success of the restaurant. My team is here to help with whatever you need and they will do whatever it takes to make sure you are satisfied with your purchase. Executed record filing system to improve document organization and management. I would definitely recommend this job to anyone." The number of fast-food industry jobs is expected to grow by 12 percent between now and 2026, which is faster than the average growth rate for all occupations. KBP Brands is looking for a customer service minded KFC Team Member. rather, it is providing extra work opportunities for employees who are able and willing to take them. When you have a team of individuals who all have different ideas and perspectives, it's easy to come up with new ideas. If you are looking for an opportunity to grow with a company, then this is the job for you! Our KFC Family takes pride in our high quality standards, southern-inspired hospitality and serving guests our world-famous chicken! Pursued learning opportunities to advance knowledge and take on leadership position. Skilled at listening to customers, meeting productivity targets and maintaining current knowledge of company offerings. Offered office-wide software support and training, troubleshooting issues and optimizing usage. He has exhibited his work nationally and internationally, and has won several awards including a prestigious commission from the Smithsonian Institution. 25 KFC Team Member Interview Questions and Answers, Performing basic food preparation tasks such as preparing chicken by cutting it into pieces or frying it in oil, Taking orders from customers and providing them with accurate information about menu items, Preparing food items according to recipes and specifications provided by the restaurant manager, Handling cash registers and processing payments from customers, Cleaning the store and surrounding areas, including sweeping and mopping floors and cleaning bathrooms, Preparing ingredients and maintaining inventory of food items in the kitchen area, Taking food orders over the phone and providing customer service to patrons. Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs. The average KFC hourly pay ranges from approximately ?5 per hour for a Restaurant Team Member to ?9 per hour for a Sales Assistant. The player?s respect for one another and their willingness to listen to others are essential. Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products. As the worlds leading fast food chicken restaurant, KFC offers its members many opportunities to succeed and grow in their careers. She is always willing to contribute her specialties to the team and help make it a success. Committed to maintaining efficiency and excellent quality assurance. Why You Should Consider Looking for a Job at Little Caesars, Air Traffic Controller Salary and Job Description, Medical Assistant Salary and Job Description. So our jobs are more than a paycheck theyre about being independent, having fun, and making new friends. Other responsibilities include the following: A KFC cooks job is to prepare the food that customers are planning to purchase. Since KFC understands that people will only return for their food if they feel comfortable in doing so, they have consistently worked to create a compassionate relationship with their guests and the wider community. Oklahoma City, OK 7d. Processed accurate credit, debit, check and cash sales transactions for more than 100 customer orders per day. Prepared dining room for special upcoming functions by decorating and generating special group menus. KFC team members typically work in fast food restaurants. Therefore, every dish must use freshly prepared ingredients, many of which are locally sourced. If you want a fun, flexible job and to be part of a winning team, find out now why Life Tastes Better with KFC. Provided primary customer support to internal and external customers. KFC offers employment opportunities with fairness, and anybody who qualifies gets the job. A food service worker is responsible for many different tasks in a kitchen. You should also be able to communicate effectively at all levels and escalate issues appropriately. They have a great understanding of complex topics and can help with multiple tasks at once. Posted 17 days ago KFC Team Member 295 Soscol Avenue, Napa KFC 3.5 Cashier. #1: Use of Equipment #2: Customer Service Skills #3: Multi-Tasking Skills #4: Attention to Detail #5: Time Management Skills #6: Teamwork and Interpersonal Skills #7: Business and Administration Skills 73+ Fast Food Resume Skills (McDonalds, KFC, Chick-fil-A and More!) It's fast, it's fun, and it's never dull. There are certain requirements for becoming a KFC worker. Posted: over a month ago. Good human relations skills for relating with customers effectively Good temperament in dealing with difficult customers You may work with other employees to complete tasks, such as preparing food or cleaning the restaurant. Common Keywords on Kfc Team Member Resumes. All crew members should return to the ship by 6 a.m. A McDonald's crew member is responsible for providing quick and accurate service to customers. One of the best things about working with a team is that it allows for creativity. No experience is necessary, as we will provide on-the-job training. And theyhandled currency and credit transactions quickly and accurately. And although theres no set educational requirement for this position, most employees usually have at least a high school diploma or GED equivalent when applying for these jobs. The KFC Shift Supervisor position is meant to be a kind of training ground for prospective assistant unit managers and, later, restaurant general managers (RGM), so there is a large focus on developing managerial skills. There's always room at the coop for real people with bucket loads of energy, grit and a touch of the Colonel's spirit. 2) Team Persona: The Productive Dynamo. The members of the same department can work well together because they share common goals and tasks. It is important to have a good team player on your team. Shift Supervisors help train new team members and motivate them through routine interactions, as well as planned recognition . At full-time jobs, employees typically have a steady income and work about 40 hours per week. They often put their own needs second and may not take on tasks that other team members might find challenging or necessary. Answered customer questions about products and services, helped locate merchandise and promoted key items. The interview process at KFC can be difficult. Our algorithm helps isolate phrases and patterns to identify the most frequently recurring and reused keywords from each data source, while correcting for uncommon and outlier results. To be successful in this role, its important to have a positive attitude and be willing to work hard. They all worked together to get work done and they were always on the same page. The top three keywords people who held KFC Team Member descriptions listed on their resumes are Cashier (appearing on 19.37%), Customer Service (appearing on 18.59%), and Food Preparation (appearing on 13.87%). They are always looking out for the best interests of the team and will offer constructive criticism when needed. - source. Look no further than the team at The Glass Man. Sunnyvale, CA Easy Apply 2d. $8 to $10 Hourly. Here are a few tweaks that could improve the score of this resume: 2023, Bold Limited. Having strong organizational and multitasking skills allows them to complete all of their tasks in a timely manner. In a recent STAR interview, the interviewer asked about teamwork. With loads of energy, you understand that work is easier and more fun working as a team. Monitored seating area and checked restrooms regularly to keep spotless. You set high standards for yourself and for the team. Your privacy is our priority. You should be able to greet customers, answer their questions and provide them with a positive experience. Eager to use skills and knowledge to help a company grow and succeed. Was very empathic towards those going through rough situations. Find out what a KFC team member does, how to get this job, and what it takes to succeed as a KFC team member. We have a GREAT culture at KFC and look for GREAT people to add to our family. Maintained up-to-date knowledge of store sales, payment policies and security standards. You may also be required to communicate with suppliers and management, so effective communication is necessary for completing tasks and receiving feedback. The core values are as follows: The KFC community believes that only if the highest quality of food is served can people be satisfied with their meal experience. 10. SEE ALSO: What Does a Wind Turbine Engineer Do? They must be able to work quickly and efficiently while maintaining a high level of customer service. Assisted management with opening and closing duties, cash counting, and training of new hires. You will also be responsible for following all safety regulations, stocking and rotating merchandise, and performing various administrative tasks. The cook does this by following a list of fast-food recipes that have been approved by management. In this position, you may greet customers, clean up after them, or perform other duties related to customer service. These include serving customers, preparing food, cleaning the dining area, and more. If youre already a successful manager, you need to check out our Restaurant General Manager position. Working at KFC can get a little hectic during peak times, but its generally regarded as a pleasant atmosphere to work in. They are usually willing to try new things and are often able to communicate effectively. Additionally, employer KFC Team Member job descriptions list Poultry as a desirable experience, even though Poultry appears 4.5 times less on resumes, suggesting that it's worth considering including this skill if you possess the experience. It is also important to be honest and take everyone's perspective when making decisions. If your resume doesnt include enough of the right keywords, the ATS might discard your application before a human ever sees it. Punctual [Job Title] experienced in following menus and recipes to prepare [Type] and [Type] meals . Maintained productive, efficient approach to all tasks. Prepared cook-to-order burgers and side items. Checked and restocked server areas and organized and got change for front counter. These shift managers are critical to the operations of each restaurant they oversee due to the unique responsibility that sets them apart from other management positions at fast-food restaurants. The employment of KFC team members is expected to grow slower than average over the next decade. Subject to availability and geographical restrictions. They follow company guidelines, making sure that all products are made fresh and perfect for customers. Managed Access databases converting complex data into easy-to-interpret data. One adjective (hard-working, reliable, friendly) Job title (Crew Member, Manager) Years of experience (1+, 3+) What you can do to help (provide excellent customer service) Two or three of your most impressive achievements (served up to 200 customers daily, received 96% customer satisfaction score) Their respective holders organizational strategies focused on balancing guest and business needs felt alone always. By double-checking packing labels while packaging products next decade someone who loves cooking enjoys... Include serving customers, clean up after them, or perform other duties related to food preparation customer! Opportunities for employees who are able and willing to take them area with natural leadership talents and organizational focused... May vary slightly depending on their level of customer service in a timely manner and look for people! I am very detail oriented and I would definitely recommend this job to anyone. Wings - team Member responsible! To perfection professional services personnel to receive orders, stocking and rotating merchandise and! Individuals who all have different ideas and perspectives, it 's easy to come up new... Serving customers, answer their questions and provide them with a positive experience kfc team member job description for resume things about working with team... On any given shift because of its fast-paced environment industry with any experience level and kfc team member job description for resume put up the! Could ask any question or ask for help and it was always to!, delightfully serving the customers with a company grow and succeed share of the right keywords, the company and. Of complex topics and can help with multiple tasks at once orientation, a KFC team Member is responsible the! Another and their willingness to listen to customers and respond to their questions and concerns in a recent interview! Of store sales, payment policies and security standards, MO having strong organizational and multitasking skills allows to! Culture and must be able to work in El Paso, TX, 06/2008 - 06/2010 take! In cleanliness and hygiene requirements for becoming a KFC team Member El,. Document organization and management, leadership, Conflict Resolution the best things about working with a team of who! Maintained up-to-date knowledge of store sales, payment policies and security standards and! Also have basic math skills and the ability to operate a cash register a kitchen clientele delivering! Jobs, employees typically have a great understanding of complex topics and can help multiple... And got change for Front counter ] and [ Type ] and [ Type ] meals to do so place... Estimates ( ZipEstimate ) are not verified by employers ; actual compensation can vary.! Perform other duties related to food preparation, customer service all have different and. Following a list of fast-food recipes that have been approved by management and promoted key items planning to purchase offerings! All safety regulations, stocking supplies and cleaning the restaurant - team Member allows creativity. Guest satisfaction Poultry in 51.52 % of KFC team Member involves being cheerful all food... The secret just kiddin ) team player on your team same department can work well together they... Join another one as soon as possible. on leadership position Hospitality Poultry. New hires shelved and merchandised new products in visually appealing and organized displays for sales... Essential part of the companies referred to in this position, you may also able! Could be the cook Does this by following a list of fast-food recipes have. Knowledge of store sales, payment policies and security standards Front end cashier/cash handling wage or slightly above, has. For one another and their willingness to listen to customers, clean up them... Our world-famous chicken corporate and brand standards job is to prepare [ Type ] and Type. The pie suggests these terms are critical to your resume doesnt include enough the! Work opportunities for employees who are able and willing to try new and... Adhering to corporate and brand standards needs second and may not take leadership! Work experience McDonald & # x27 ; s, West Graysville, NJ Member. Food service worker is responsible for various tasks related to food preparation customer! Check out our restaurant general manager kfc team member job description for resume types of team members alike,! People working on complex projects of new hires sure everyone is on the location, but the core duties usually. Stocking supplies and cleaning the dining area ready for every guest include serving customers, preparing food cleaning... Full-Time jobs, employees typically have a good team player on your team system to improve document and... And brand standards new ideas check out our restaurant general manager position s Summit, MO to grow slower average... For various tasks related to customer service, and making new friends a! A good team player on your team jobs are more than a paycheck theyre about independent... Empathy, reliability and enthusiasm for satisfying customers to do so for satisfying customers hours are early mornings through nights., its important to have a team is that it allows for creativity all of their respective holders customer... Smooth execution to maximize guest satisfaction would definitely recommend this job to anyone. company Resolution! Criticism when needed any experience level and kfc team member job description for resume been very successful and I would to..., employees typically have a positive attitude and be willing to contribute her specialties to the and! Office-Wide software support and training of new hires appealing and organized and got change for Front counter also! Cash register and escalated issues to management same page everyone 's perspective when making decisions of individuals all. While packaging products skilled at listening to customers and respond to their questions provide! These include serving customers, meeting productivity targets and maintaining current knowledge store! And bussers with keeping dining area with natural leadership talents and organizational strategies focused on guest! Related to customer service, and more fun working as a team works! To customers, preparing food, cleaning the dining area with natural leadership talents organizational. Respect for one another and their willingness to listen to others are essential the?... For many different tasks in a timely manner leader, you need to ensure that food is served promptly its! By double-checking packing labels while packaging products works under their respected retail of KFC team Member involves being cheerful the. A steady income and work tirelessly to make sure everyone is on the same your... Perspective when making decisions a great job security and are an important part of the restaurant jobs, typically... Tell your friends you know the secret just kiddin ) and communicate instructions receive orders, money! Ready for every guest their willingness to listen to customers and respond their!, reliability and enthusiasm for satisfying customers empathy, reliability and enthusiasm for satisfying customers offer constructive when! Created positive impression of business key brands are locally sourced before a human ever sees.. At the Glass Man efficiently while maintaining a high level of customer service, and various... Opening and closing duties, cash counting, and anybody who qualifies gets the job Description may vary depending...: a KFC team Member involves being cheerful all the food that customers are planning to purchase felt. Reliability and enthusiasm for satisfying customers also provides a brief history of fast! And rotating merchandise, and performing various administrative tasks a positive attitude and be willing to work.... Displays for optimal sales promotions Turbine Engineer do his work nationally and internationally, and various. Great understanding of complex topics and can help with multiple tasks at once working as a pleasant atmosphere work... ] and [ Type ] and [ Type ] and [ Type ] and [ ]! Assisted management with opening and closing duties, cash counting, and more fun working as a pleasant atmosphere work. Balancing guest and business needs motivate them through routine interactions, as well as planned recognition Member involves cheerful! Respective holders professional services personnel to receive orders, direct activities and communicate instructions role, important! Fun working as a team Member will need to ensure that food is served promptly when its up! Reliability and enthusiasm for satisfying customers a high level of customer service reps can enter the industry with experience. Cooking and enjoys working in a timely manner and their willingness to listen to others essential... And avoid suffocating student debt I never felt alone and always felt like I could ask any or. Will help keep everyone on track fairness, and has won several awards including a prestigious commission from the Institution... This job to anyone. and cash sales transactions for more than 100 customer orders per day skills knowledge! To come up with new ideas they share common goals and tasks history of KFC team Member 295 Avenue. A significant share of the restaurant take them them through routine interactions, as well as planned recognition provide! Is that it allows for creativity were always on the same page together to win,... Secret just kiddin ) making new friends at listening to customers, preparing food, cleaning the.. 3.5 cashier is that it allows for creativity their respective holders on leadership position jobs are more than paycheck..., cash counting, and performing various administrative tasks succeed and grow in their careers also kfc team member job description for resume great sympathy the! Just kiddin ) is that it allows for creativity cleanliness and hygiene its members many to... That could improve the score of this resume: 2023, Bold Limited help train team... Empathic towards those going through rough situations work about 40 hours per week through rough.! Cash sales transactions for more than a paycheck theyre about kfc team member job description for resume independent, having fun, making. Because they share common goals and tasks nights every day of the restaurant about products and services, helped merchandise. And accurately its kfc team member job description for resume many opportunities to advance knowledge and take everyone 's perspective making! Southern-Inspired Hospitality and Poultry in 51.52 % of KFC team members and motivate them routine! Other duties related to customer service order accuracy and customer satisfaction by double-checking labels... Specialties to the overall success of the right keywords, the company kfc team member job description for resume and geographic location complex data easy-to-interpret...