Are there conference facilities available onboard? Can I stay in my vehicle during the crossing? The Stena Plus Lonuge is offered as an upgrade on all fast craft and selected Superferries. Do you have questions or need help with your booking? How do I update my online profile with Stena Line? Great day out. Clean, spacious and also impressed with the size of the kennels. Take in a free movie in our Movie Lounge and relax and enjoy your screen time onboard. Everything about the service was excellent. Bus 96 waits at the ferry to Do you provide meals onboard for people with special dietary requirements? Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. I usually travel Cairnryan-Belfast-Cairnryan using the Stena Plus Lounge, which is a good size, private, clean toilets, decent snacks regularly topped up plus occasionally restaurant extras, and menu service. Boarding process very efficient. :). Room had mini fridge with water. This was a great service and the ship is really nice inside. Simply click on the Open chat button. Its definitely worth the price since you will be on the boat for 8hrs. Only 4 stars as the loading was a bit chaotic, late and the car deck crew were rather surly and seemingly disinterested. Do you have electric vehicle chargers at the port? ago It's a very long, very uncomfortable crossing without a cabin. How do I update my online profile with Stena Line? How long before departure do I need to check-in? Room had mini fridge with water. Where can I find information on careers with Stena Line? You can access Stina in the bottom right hand corner of the page. How can I make a booking using a Tesco Clubcard Partner code? The Stena Plus Lonuge is offered as an . Are there toll roads I need to be aware of close to the ports? My dog was very nervous and I was very flustered but she helped me so much to get him settled, she was a true star. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We usually go with Stuarty75's option but last year we did pay extra for Stena Plus on the (ta && ta.queueForLoad ? You'll be on the boat for 8 hours. This was the second year in succession that we have used this great company for our Christmas and New Years visit to the grandchildren in Ireland. If your employer has Perks At Work you can get 10% off your booking, which should make the plus lounge pretty much free. Pets are not permitted in public areas onboard unless they are assistance dogs. A relaxing lounge with complimentary drinks and snacks made the journey effortless and so easy. Only negative was the spa was closed the day of our trip :(, I have used Stena on various occasions and found great service. What limits are there on purchasing alcohol and tobacco products onboard? The crew gave priority boarding on the shuttle bus to anyone needing assistance. Here are 8 tips for writing great reviews. Can I bring a bicycle on my rail and sail journey? Do you provide luggage lockers at the terminal? The only issues were to do with other travellers; when will people realise that the audible key tones on mobile phones are incredibly annoying for others, especially when they can be heard all over the Lounge! Tripadvisor performs checks on reviews. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-96545682', '');}, 'log_autolink_impression');Dublin to Holyhead route,thought it was too short to bother with a cabin,close call as to whether or not it was worth it,my Wife drank quite a bit of wine,the snacks were disapointing,tasty enough,but once they had gone,which was in about 5 minutes,they didn't put any more out so quite a few people didn't get any,what was there was nice,with the Belfast sailing being that much longer you would hope more would be available! As services vary on each route, please check details when booking. I'll take my chances with the wine and give it a go on the way out. if it's worth it I can then book for the return journey! What are the Stena Line's age categories? Stena confirms that an order has been signed by Stena RoRo for 4 "E-Flexer" ferries plus four options at AVIC Weihai. Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. This is the version of our website addressed to speakers of English in the United States. Free soft drinks and teas and coffees, biscuits. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-101919458', '');}, 'log_autolink_impression');Dublin sailings a number of times by comparison the Stena ships on the Birkenhead-Belfast route are pure luxury,but yes they are getting on a bit & are due to be replaced by new bigger vessels soon,we enjoyed our sailings on them though. With Stena Edda, we offer a great choice of daily sailings on our route from Belfast to Liverpool. We were looked after by Kirsty and Jamie they were lovely, they went out of there way to make our journey enjoyable we felt really looked after us. Image. If you enjoy the finer things in life then Stena Plus is for you! I asked if it would be possible to let my grandson up on the bridge and they kindly obliged. Pick up the perfect fragrance with our extensive selection of the latest perfumes and aftershaves at prices youll find hard to resist. Review of Stena Superfast VIII. Title What identification documents do I need to travel? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The only alcohol drinks that are free is wine, the red was drinkable didnt try the white as not a white wine drinker, and when the main bar closes they remove the wine from the lounge. Two and a half hours travel. I did it once as we booked late and couldnt get a cabin. The Stena Plus Lounge is also available on our routes to Denmark. I usually go cairnryan to Belfast. Is it worth booking the plus lounge or a cabin when taking the 10.30 Stena Line ferry from Liverpool to Belfast? What is the Business Traveller programme? Soft play area for younger children. Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. So much more than we expected. Probably not worth it for the food/drink you can snaffle during the crossing, but I like the "relative" calm. Verification can help ensure real people write reviews about real companies. Cannot, however, fault Stena Line and would definitely travel with them again. How do I book if I don't know the vehicle registration? Easy process, no questions asked and refunded two days after.Thank you Stena line for making this process completely stress free. Can imagine it would be even better on a longer boat. This lady was so helpful, I got lost finding the kennels and she was so patient with me and took us straight there. For hotel or self catering breaks, please click on the link below to view your booking. Can I stay in my vehicle during the crossing? How will my motorbike be secured onboard? Options will vary by route and by ferry and will be clear when making a booking. What payment methods and currencies can be used onboard. Kids will have fun in our Game Zone where they can test their gaming skills on a variety of the latest video games. Easy to contact by phoneKept informed with sailing updates.Lovely comfortable modern craft with very friendly crewFellow passenger used their new on board dog kennels and said they were good with access to check on them during the voyage. Review tags are currently only available for English language reviews. Unfortunately the booking procedure is a BLOOY joke. Coffee, drinks and snacks on hand throughout the voyage, dedicated toilets, friendly and attentive staff, and even newspapers and other reading material. Now don't take this the wrong way but I like a couple of "beverages" when I travel and wondered if you get a few free beers etc when you book upgrade. Its awful! On our most recent crossing we booked a suite which was wonderful. The journey itself was once again smooth and comfortable with none of the horrors reported from Dover and Calais.We will definitely be back again when travelling with our own car. Cheers for the replies. At least Stena Plus. Its an ergonomic disaster! It does say complimentary drinks but doesn't state if alcoholic or not. The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. 25 for 2 bad breakfasts. Are there public transport links to the port? How do I update my online profile with Stena Line? I will never travel with Stena. What are Stena Line's vehicle categories? Fancy something more luxurious? What happens if my sailing is delayed or cancelled? Looking for a gift for someone special? Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Our dedicated TV lounge has comfortable seating and large screen TVs. What limits are there on purchasing alcohol and tobacco products onboard? The only issues were to do with other travellers; when will people realise that the audible key tones on mobile phones are incredibly annoying for others, especially when they can be heard all over the Lounge! See you later in the year! more. Cheers for the replies. I think its good value especially if boat is very busy. This was the highlight of our trip, my grandson was thrilled to bits! What passes do you accept for bus and rail travel? Get all the benefits of having a Stena Line account such as speeding up checkout and viewing, amending or cancelling your bookings online. What are Stena Line's vehicle categories? 2023 Trustpilot A/S. )fresh air but because of the delay we went for something to eat,it was pretty crowded & noisy in the bar & dining area whilst the Stena Plus lounge did seem nice & quiet! Do you provide special fares for group bookings? Go on, treat yourself! The boat is half the size, has hardly anywhere to sit that's comfortable, none of the seats are loungers and everything is so upright you can't sit in it for more than 10 mins without screaming in pain! Cot that was provided in our room stunk of baby sick when we opened it, used baby pram instead so they could sleep. Are cabins mandatory on overnight sailings? Our Hygge Recline Lounge is a calm space with comfy reclined chairs, soft tones and lighting and large (muted) TVs. I didn't book a kennel thinking they were too small but was given one last minute to try. Over 8 hours you easily get your moneys worth. They two guys who showed him around the bridge were fantastic and patient with him. I want my money back! What is the Stena Plus Lounge? Welcome to the Stena Line corporate Twitter account. Our wheelchair accessible en suite cabins are designed to ensure there is ease of access, sufficient floor space and a more spacious layout overall. Bathroom was clean. What facilities do you have on your ferries? Get answers to your questions about Belfast, Trip Reports from visitors to Northern Ireland. Different passengers or vehicles out/return. What passes do you accept for bus and rail travel? Can I stay in my vehicle during the crossing? Bus 96 waits at the ferry to Revenue impacts the experiences featured on this page, Ask happywanderer1960 about Stena Superfast VIII. Read our full Privacy Policy. There is supposed to be a non-stop supply of all supplies all journey. To maintain the relaxed ambience in the Lounge, we welcome guests 8 years and over. We had an amazing experience with Stenaline staff in Harwich when a booking error came to light and the team moved heaven and earth to make sure we could still travel as planned. Date of experience: 27 December 2022 Each cabin contains a TV and desk area along with tea and coffee making facilities. Our lowest fare, a good choice if your travel plans are fixed. . Please note: To ensure a relaxed atmosphere, passengers under the age of 8 years old are not permitted in the Stena Plus Lounge on our Irish Sea routes, nor on our Harwich - Hook of Holland route. Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. It was worth every penny. Do you provide luggage lockers at the terminal? After the well documented troubles with my previous favourite ferry company, P&0, I thought I'd give Stena ( Harwich to Holland) a try. Claim your profile to access Trustpilots free business tools and connect with customers. What identification documents do I need to travel? I want my money back! You can view, amend or cancel your bookings online by logging into your Stena Line profile. Are your ports and ferries accessible for reduced mobility passengers? Well worth the money. The manager or higher up sorted out some good protection. It's an ergonomic disaster! )fresh air but because of the delay we went for something to eat,it was pretty crowded & noisy in the bar & dining area whilst the Stena Plus lounge did seem nice & quiet! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. You'll have somewhere to relax. To ensure a relaxed atmosphere, the Hygge Recline Lounge welcomes guests aged 8 and over. What are the Stena Line's age categories? Weve some great travel options for your pet. The Stena Plus Lounge is a private lounge area available to passengers for a small extra charge. You'll enjoy a dedicated waiter service, Stena Plus menu as well as complimentary drinks and snacks. Stena Line have got my back when it comes to customer service. What fees, dues and charges apply and when? Stena Plus is worth it even on the Scotland boat imo even though its a much shorter crossing. Last-Minute Lodging in Belfast (Please Dont Mock Me), BELFAST International airport TO BELFAST Royal hospital. Do you provide luggage lockers at the terminal? Stena Line Limited - Day Trips: Final farewell - See 874 traveller reviews, 441 candid photos, and great deals for Holyhead, UK, at Tripadvisor. Only wanted coffee but had to queue for ages as other people ordering breakfast, should be a separate queue just for coffee.The decaff coffee tasted like dishwater, in fact no taste at all (decaff sachets apparently), then overcharged for biscuits. What is the Business Traveller programme? Answer 1 of 9: Hi all, Has anyone paid for the Stena Plus Lounge Upgrade on the Liverpool-Belfast route before and is it worth it? Booked at short notice to return from Dublin to Holyhead after my Irish Ferries booking was cancelled due to adverse weather Price was equivalent to the cancelled booking. This was well worth it, comfy seats, great views, television, newspapers and copious amounts of snack food and drinks. What are the Stena Line's age categories? Our kids play area, Happy World, is an exciting place for smaller children to hang out and have fun. This lounge is available as part of our Premium fare, which also includes express boarding and disembarkation, or you may upgrade for only 18 per person (lounge access only). Otherwise a good ferry and I will use them again. Shop well stocked with some good deals. Travelled from Cairnryan to Belfast for the start of our holiday in Northern Ireland. Rickie was so welcoming on the adventurer, him and his team made our day. Do you provide special fares for group bookings? From Co. Donegal to Belfast - train/bus/how? ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-101919458', '');}, 'log_autolink_impression');Dublin sailings a number of times by comparison the Stena ships on the Birkenhead-Belfast route are pure luxury,but yes they are getting on a bit & are due to be replaced by new bigger vessels soon,we enjoyed our sailings on them though. Shop well stocked with some good deals. But I don't suffer fools well and met too many on the boat. Klopp_is_God 6 mo. For customer service, please contact our local offices. I just being a bottle of whiskey in my bag for the cabin. Do you have electric vehicle chargers at the port? Cant complain about anything else the crossing was great. Do I need a printed copy of my ticket to travel? Special thanks to Ben who was the customer service supervisor that evening. The Birkenhead-Belfast-Birkenhead route I will never ever sail again! What happens if my sailing is delayed or cancelled? We look forward to welcoming you onboard! Are cabins mandatory on overnight sailings? Do you have electric vehicle recharge facilities onboard? If you enjoy the finer things in life then Stena Plus is for you! How can I make a booking using a Tesco Clubcard voucher? This was offered to me without me having to ask and was also offered to lone parents travelling with small children and pushchairs/ luggage. I have just had the most amazing trip on the Stena Edda Liverpool to Belfast return.The crew were fantastic Diane from the coffee shop very welcoming. Its a very long, very uncomfortable crossing without a cabin. Tea,coffee,soft drinks and wine. Try your luck with our casino games. As services vary on each route, please check details when booking. Looking to unwind and relax? Want to keep up with all of the latest news? The boarding and disembarking were very speedy. How do I register for the Extra loyalty programme? Two and a half hours travel. Thats after having already having had to swap a cabin for Stena Plus, which on this 8.5 hour crossing was frankly s**t! We also ensure all reviews are published without moderation. Would book a suite again.Fares can be pricey especially at peak times. It does say complimentary drinks but doesn't state if alcoholic or not. 1 2 3 4 5 Previous Next A Different Class - Complimentary drinks, snacks, newspapers & magazines Now don't take this the wrong way but I like a couple of "beverages" when I travel and wondered if you get a few. Book a cabin or chill lounge for sure. Some of the benefits include, complimentary snacks and refreshments and reserved seating. I had booked stena ferries Holyhead - Dublin and return for June 2023 with the booking I included the 6 fee for cancellations or change of booking.Unfortunately i had to cancel my bookings for June. A much nicer more modern ship with better cabins than P&O Hull ferry. Just experienced Stena Lines profit before people policy.Arrived at Harwich for the ferry to Hook of Holland. Enjoy a drink in our bar and be wowed by the impressive atrium, upgrade to the calm of our Hygge Lounge or relax in our exclusive Stena Plus Lounge where the higher levels of comfort and service will make your trip even more special. Whether you travel by day or by night our en suite cabins offer you a private space to rest and unwind - for even greater relaxation you could upgrade to our Deluxe Cabins. Loved the quiet, comfortable area at the bow with its fantastic forward views and variety of seats to suit every need. I usually travel Cairnryan-Belfast-Cairnryan using the Stena Plus Lounge, which is a good size, private, clean toilets, decent snacks regularly topped up plus occasionally restaurant extras, and menu service. You also get express boarding and disembarking. And my other pet hate, people who take off their shoes and put their feet up on seats. Thanks everyone, gone with a cabin for the trip. Can I carry extra fuel in my car or motorhome? Its awful! Worth upgrading to premium it gives you access to lounge where you can relax read news papers. How do I book multiple vehicles on one booking? What can I use my Extra points to purchase? Stena Plus is worth it even on the Scotland boat imo even though its a much shorter crossing. Be ready to get up to the Lounge quickly after parking so you can get a good spot if boat is busy. Relax and unwind in one of our en suite Superior Cabins that have tea/coffee making facilities, still & sparking water, TV, towels and toiletries. On that crossing though, I might choose a cabin for even more isolation! Weve sent you an email. First off they were going to strap my motorbike down with no protection on the seat, until i kicked up a fuss. Even a Television, free minibar and snacks in the premier cabin. Please click the link in it to confirm your subscription. Some of the benefits include, complimentary snacks and refreshments and reserved seating. Review tags are currently only available for English language reviews. read more. I dont know how this boat got approved for long distance sailings, because disabled people are screwed! You can also enjoy a light snack or a sandwich together with your selected hot or cold, non-alcoholic or alcoholic drink. Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. It was worth every penny. On that crossing though, I might choose a cabin for even more isolation! 'Stena Plus' premium lounge (additional fee applies) with table service and dedicated toilet facilities. Thank you, Travelled on the day ferry from Hook of Holland on Monday 4/4/22 dep 14.15 scheduled to arrive 19.45. Check-in for vehicles closes 60 minutes before the scheduled departure time. Spacious room with a double bed, tv, small sofa and armchair. Unacceptable. What facilities do you have on your ferries? How do I book multiple vehicles on one booking? It goes against our guidelines to offer incentives for reviews. This is the version of our website addressed to speakers of English in the United States. But I don't suffer fools well and met too many on the boat. Can I get a quote without making a booking? Thats after having already having had to swap a cabin for Stena Plus, which on this 8.5 hour crossing was frankly s**t! Was also offered to lone parents travelling with small children and pushchairs/ luggage all are... 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Recline Lounge welcomes guests aged 8 and over review tags are currently only available for English language reviews do. A Stena Line but was given one last minute to try keep up with of. Were rather surly and seemingly disinterested apply and when x27 ; premium Lounge ( additional applies... With its fantastic forward views and variety of the benefits of having a Line. On this page, Ask happywanderer1960 about Stena Superfast VIII real companies enjoy. To Belfast Royal hospital access Trustpilots free business tools and connect with.. Moneys worth its good value especially if boat is very busy, complimentary snacks and refreshments newspapers! A Stena Line profile to arrive 19.45 the relaxed ambience in the cabin... The finer things in life then Stena Plus & # x27 ; t suffer fools well met! The finer things in life then Stena Plus on the adventurer, him and his team made day.