Shared on April 11, 2017. After speaking with them further, I discovered that they didnt receive all of the items in their shipment. Clique aqui para carregar I also love working with people, which makes me excited to join your team.. Pay rate isn't that great either, so i did not think it was worth it. Fui chamado para a entrevista em uma sala para ter conversa com a futura chefe. There was also an online skills aptitude test, if you passed you made it through to the online interview. Spent a lot of time explaining the role. Phone interview asked a series of questions to do with customer service experience and ability to do the role. This is an important job in the daily operations of most major airlines. So, I contacted them again and asked if they could send me more information so that I could create a better campaign.. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Pretenso salarial. Si continas viendo este mensaje, Starting as a skilled auto mechanic in Chicago, Coffey dreamed of becoming a pilot. envie um e-mail para Malo, nunca recibi un feedback por parte de RRHH, la entrevistadora no tenia en claro los idems consultados sobre el puesto. I interviewed at Swissport (Sydney) in Dec 2019. Example: At my previous job, I was responsible for organizing all of our shipping supplies. Apparently the next stage is face to face. Last name. Sorry, we had some trouble processing your request. Teamwork, safe workplace, grooming, why customer service, why Swissport and previous experience, Give an example of a time you've dealt with a angry customer, Is there a time when you went above and beyond for a customer, Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. After application complited I've got online interview invitation. If this problem persists, it may be because there's an issue You have the flexibility to work shift work on a 7-day roster. Job Responsibilities Aydanos a proteger Glassdoor verificando que eres una persona real. Customer Service Representative. We offer a great work-life balance with rosters being issued 28 days in advance and; Annual leave request responded to within 7 days. The interview process was very easy we were sitting in the room and after that the manager called us and gave us a job opportunity based on our experience Easy, Standard interview procedure with few Teamleaders, walk around Airfield, final conversation, nothing too crazy but you should prepare yourself anyway. It was short and easy, just had to introduce yourself and the rest of the interview is in writing form. las molestias. Haz clic aqu para volver a This question is a great way to test your knowledge of the industry and how you approach problems. I always make sure my workspace is tidy and my files are filed correctly. I thought that I got the job upon this sentence. Our mission is simple - "To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience". After interview had to do drug test. persiste, potrebbe essersi verificato un guasto momentaneo del nostro sito. This saved us time and money because we didnt have to order additional supplies.. There may be situations where we need someone to come in early or stay late last minute. message, please email Find your ideal job at SEEK with 22 Swissport jobs found in All Australia. everything was quick and easy. This ensures that no one gets injured while exiting the plane. Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Minneapolis-St. Paul, MN, United States Area, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area. Free interview details posted anonymously by Swissport interview candidates. . Provide details about assisting unruly customers or trying to de-ice a plane during a . Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. View all our Swissport vacancies now with new jobs added daily! When answering this question, it can be helpful to mention a time when you had to collaborate with other team members or individuals outside of your department to complete a project. Klik hier om te vernieuwen. at Swissport. Si ce problme persiste, il se peut with our site right now. This question can help the interviewer get to know you better and understand why you are a good fit for their company. Questions include what is your strength and why do you think youre suitable for this role. . Staff room is unhygienic, they treat you like children speak to staff disrespectfully. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that's right for you. Posted 12:25:28 AM. para nos informar sobre o problema. Se o problema persistir, isso pode ser devido a um problema com nosso site no momento. Fueron bastante amenas, aproximadamente de 30 minitos cada una. After interviews just wait for one week then the training comes. Wenn Those who were successful for the test were invited to a 121 interview, I applied online. For example, if I were working as a ramp agent for Swissport International Ltd., I would make sure all vehicles on the tarmac were properly parked and secured before allowing any aircrafts to park. Received an offer right away and began employment paperwork. Contract: Fixed Term until 31st October 2023. Since ramp agents work in high-stress environments, interviewers may ask about your experience working under pressure. This question is an opportunity to show your interpersonal skills and ability to work with others. We know that actions mean more than words right now, and in the past few weeks have been doing our part to support the victims of this disaster. Hiring and interview process was simple and easy got the job with barely any experience. Willingness to work in inclement weather. We are sorry for the inconvenience. Why do you want to work for Swissport International Ltd.? page. I explained to them that we couldnt give out refunds unless there was a legitimate reason for doing so. I interviewed at Swissport (Jamaica, NY). Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Answer Question. They ask about your weaknesses and strength an d your past experiences, I applied online. Example: Ive always had a passion for helping others, so I decided to pursue a career in customer service. Example: In my last position as a customer service representative, I had to handle a situation where a client was upset with their order. This role taught me how to communicate clearly with customers and resolve problems efficiently.. Both Full-time and Part-time positions available, and can be discussed if succcessfully progressed to interview. Job Type: Part-time. Unison Business Park, Manchester, M41 7LG. Got to the point and gave us an offer/decline days after. Swissport are recruiting for Customer Service Agents and Baggage Tracing Agent to join our Team at Dublin Airport.. We have a new starting rate of 15.38 roles are available part time 20 hours, shift ranging from 0200-1200 (4 hour shifts) or 1200-2000 (4 hour shifts). Our thoughts and prayers remain with the victims and their families. Excusez-nous, nous avons eu du mal prendre votre requte en compte. Next day after interview they called me and told me I got the offer, you undergo 2 weeks of training and then 1st week you start you have a buddy. Besteht das What advice do candidates give for interviewing at Swissport International Ltd. Be on time for your interview and dress smart and be yourself. Money out of our pocket. I interviewed at Swissport (Adelaide) in Dec 2021, The interview was pretty easy got a lot of the basic questions that get asked like why you want this job what are your strengths and weaknesses and whats your availability, Anonymous Interview Candidate in Perth, Western Australia, I applied online. Swissport International AG, on behalf of more than 850 client-companies, provides best-in-class airport ground services for some 282 million passengers annually and handles approximately 4.8 . Working at Swissport has so many different faces and one thing is for sure, there is never a dull moment. SWISSPORT are looking for talented and experienced Customer service agents with Lufthansa & Swiss Airlines product knowledge and check in system skills to join the Swissport team at Dublin Airport.. We have a new starting rate of 15.38 30 hour contract shifts ranging over 24 hour period and available to work any 5 days . 11 Swissport Customer Service interview questions and 11 interview reviews. This question can help the interviewer determine if you have any experience working in a fast-paced environment. However, they didnt provide me with any information about their target audience or what message they were trying to convey through these mediums. I interviewed at Swissport (Hobart) in June 2022. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Fast, easy, was at a hotel, the interviewer was kind and down to earth. Called for an interview after 2 weeks of submitting my application. If you have a tendency to misplace things or forget deadlines, you should mention those shortcomings so they understand why you might need some extra support from them. Applied online, got an email to attend an interview. By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. The process took 2 days. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. They may want to know that youre able to keep your workspace organized and clean, as well as manage your time effectively. As a Swissport Customer Service Agents , you will . Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Get started with your Free Employer Profile. (7.5% pay increase in March 2023) Customer Advisor. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. When answering this question, it can be helpful to mention a specific problem that you noticed in the news or through personal experience. Are you willing to relocate if the opportunity arises? 19d ago. I applied online. Lady interviewing was very knowledgeable
The client wanted the campaign to include social media posts, billboards and radio advertisements. Can you tell us about your customer service skills and how they will benefit this job? Friendly environment. A piece of advice work at your best pace never rush. Its important that youre able to adapt to different situations and be willing to do what it takes to get the job done. Basicamente perguntaram sobre mim, experincias e expectativas de vida e na empresa. Als het probleem zich blijft voordoen, Sie hier zum erneuten Laden. Example: I am open to relocating if the opportunity arises. Work with Dynamic Team. I interviewed at Swissport (Perth, Western Australia) in May 2019. Instead of ordering more boxes, I decided to use empty cardboard boxes from incoming shipments as temporary replacements until new ones arrived. Teamwork, safe workplace, grooming, why customer service, why Swissport and previous experience. Very relaxed, easy going ,very friendly. novamente. Shared on 16 October 2021 - Ramp Agent - Sydney NSW. Ability to commute/relocate: Fort Myers, FL 33913: Reliably commute or planning to . Lamentamos pelo inconveniente. This question can help the interviewer assess your ability to work with people from different backgrounds and cultures. I interviewed at Swissport (Manchester, England) in Apr 2022. From the moment a passenger arrives on an . I applied online. This question is an opportunity to show your knowledge of operational efficiency and how you can improve it. Candidates interviewing for Ramp Agent/Baggage Handler and Cargo Agent rated their interviews as the hardest, whereas interviews for Aircraft Cleaner and Dispatcher roles . Glassdoor users rated their interview experience at Swissport as 67.5% positive with a difficulty rating score of 2.29 out of 5 (where 5 is the highest level of difficulty). el problema persiste, es probable que haya un problema con nuestro sitio en este momento. Primero con rrhh y luego con el jefe
Be the first to find this interview helpful. Swissport is the leading provider of airport ground services and air cargo handling based on revenue and number of airports served. Companies. Shared on 24 March 2020 - Customer Service Representative, Parttime - Perth WA. no side break, (Ex, If shift starts 12 to 20, need to skip one meal) Lo sentimos, tuvimos problemas al procesar tu solicitud. I applied online. Tell me about a time when you were assigned to a project and had difficulty getting the necessary information from others, what did you do? I applied online. Read more about interview tips for . Information on the roles was explained, and what to expect once the position is expected, I applied online. We were like 30 people applying for the job. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. It was easy and just for 15 minutes. Was fairly easy however you have to pay for your own security clearance, drug and alcohol tests which amounts to $500. Stand out of the crowd for the right reasons. I find this tool helpful because it allows me to create separate projects for each client and assign specific tasks to team members. Swissport doubles passenger numbers in 2022 / Rome hub added / 5,000 new jobs for 2023 summer peak. SWISSPORT are looking forSee this and similar jobs on LinkedIn. If youre interviewing for a position with Swissport, its likely that the company will ask this question. Interview Questions. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Quick interview, not giving a hard time. Would you be able to do that if needed? I applied online. Swissport is the global leader in airport ground services and air cargo handling, active in more than 269 airports in 47 countries across six continents. Te hacen ir hasta el aeropuerto de ezeiza
Learn more, We commit to the sustainable delivery of high-quality services, while creating value for our stakeholders and the aviation industry at large. 3.4. Eventually, I decided that ignoring her wasnt going to solve anything, so I asked for a private meeting with her. As a result, my team saved over 30 minutes per employee per day, which allowed us to reduce our processing times.. Monday to Friday. If you continue to see this I don't think it is right or fair to expect employees to have to pay $500 for tests. Based on 14 salaries posted anonymously by Swissport Customer Service Agent employees in Bourton On The Water. The process took 3 weeks. It is the role of Customer Service staff to process travel documents, assign boarding passes and perform many of the behind the scenes processes that are required for airline operations. Asked if I had any experience and give me a run down if the Job.Told me about the training given which lasted 2 weeks . om ons te informeren over dit probleem. Nous sommes dsols pour la gne occasionne. Problem weiterhin, knnte dies an gegnwrtigen Problemen mit unserer Website liegen. Prepare yourself for your interview at Swissport International Ltd. by browsing Interview questions and processes from real . Teamwork, safe workplace, grooming, why customer service, why Swissport and previous experience. Up to $28.98 p.h. Formal interview - face to face in office Interview panel of 3 people Structured interview about 20 questions Nice office at Newstead Brisbane Interview panel was very warm and friendly, I applied online. You can use examples from past experiences or explain what steps you would take to ensure the safety of passengers during emergency situations. - Only 30 minutes meal break during 7-8 hours shift. This question is a great way to see how flexible you are as an employee. In Amsterdam, our team has handled 200 power generators as part of an emergency cargo delivery carried by Turkish Airlines. The process took 2 weeks. Klicken This employer has claimed their Employer Profile and is engaged in the Glassdoor community. This skill has helped me become more efficient at handling large amounts of luggage and packages.. Wir hatten leider Probleme mit der Verarbeitung Ihrer Anfrage. Explain a time where you had to make a decision without having all of the information, how did it turn out? para informarnos de que tienes problemas. Do you have any experience working at an airport? Si continas recibiendo este mensaje, infrmanos del problema You have basic - intermediate computer skills. First 2 are time limited and last one is personality test. Prepare for the types of questions you are likely to be asked when interviewing for a position at Swissport International Ltd.. As the worlds largest provider of ground and cargo handling services, Swissport International Ltd. is always looking for new employees to join their team. Learn more, Swissport sets extensive new sustainability goals. Candidates interviewing for Customer Service Representative and Bag Handler rated their interviews as the hardest, whereas interviews for Aircraft Dispatcher and Dispatcher . Compare. This question is an opportunity to show your problem-solving skills and ability to think outside the box. Example: I think its most important to treat all passengers with respect. Companies. Trainee / Junior Consultant in de farmaceutische industrie, Comercial de Grandes Cuentas | Sector Construccin, Marketing Internship | 25K | Medical Journal | London, Technical Architect - Middleware, Digital Business (Location: Mumbai or Gurugram or Bangalore), Digital R&D Business Analyst Digital Technical Solutions team, Full Stack Developer - Angular /OOP Languages- Galway, Enfermeiro(a) - Pronto Socorro/Emergncia, Senior Angular Developer Typescript / UI/UX (w/m/d) (8632), Project Administrator - Facilities Management, Coordenador de Planejamento Financeiro - FP&A, Intership-Machine Learning and Natural Language Processing, NOMI (m/f/x), See who Swissport has hired for this role, PeoplePRO - Solues em Recrutamento & Seleo, You're focussed on delivering exceptional and safe service, You have strong personal skills and can be an effective team player, You're committed to learning and personal growth, You're self-confident and can stay calm under pressure, You have excellent presentation and grooming, You're organised and can manage your time well, Youre physically capable of handling passenger baggage and manoeuvring wheelchairs as required. Sign In. If you arent sure, explain why. This question is an opportunity to show your knowledge of the company and how you can contribute to its success. Anonymous Employee in Perth, Western Australia, I applied online. problema ricaricando la pagina. Join Swissport for an exciting career in aviation. Jobs; . The interview was good. Nella maggior parte dei casi, possibile risolvere il You are now leaving the Swissport website. I interviewed at Swissport (Sydney) in Aug 2021. No phone or no email ! You can answer this question by providing a specific example from your previous experience that shows the interviewer how you can apply your skills to help Swissport International Ltd. When answering this question, try to focus on your ability to resolve conflict rather than focusing on the negative aspects of a coworker. Apply today for an immediate interview and gain fast . I interviewed at Swissport (Sydney) in Aug 2021. pour nous faire part du problme. Learn more, Explore our global network and our service portfolio on six continents and find your local contact at 292 airports worldwide. I think its time to move on to bigger and better things, and Id love to do that here., Common Swissport International Ltd. Interview Questions. It also shows the interviewer that you can be decisive when necessary. I applied in-person. I applied online. Spent a lot of time explaining the role. . I learned how to work quickly while still maintaining quality control. 5 Airport Passenger Service Agent Interview Questions & Answers. I applied online in December 2019 in Sydney. Brisbane Airport, Brisbane QLD. When customers were in need of something, I worked hard to answer their questions, and if I . Swissport . kann das Problem behoben werden, indem die Seite neu geladen wird. What kind of long term goals do you have in mind? Generally, the process consists of an initial phone screen with a recruiter, followed by one or more in-person interviews with a hiring manager and/or members of the team you would be working with. What is one way that you can improve operational efficiency? Interview consisted of an exercise to introduce the person next to you followed by a 20 minute numeracy and literacy test, literacy test very simple, numeracy takes some basic working out (addition.multiplying,averages,etc)
enviando un correo electrnico a Visit PayScale to research customer service agent hourly pay by city, experience, skill, employer and more. Shared on 15 May 2020. I also had to be aware of incoming flights so that we could get bags off the plane and into the proper area as soon as possible.. Up to 24000.00 per annum. I interviewed at Swissport (Kansas City, MO). I would need to think long and hard before uprooting myself from everything I know.. This led me to create a policy that restricted employees from using social media while at work.
I applied online. This helps me stay on top of everything.. The company is looking to see if you are willing to relocate in order to advance your career and grow as an employee. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Please help us protect Glassdoor by verifying that you're a The interview process at Swissport International Ltd. can vary depending on the position you are applying for. After interview had to do drug test. What do you think should be done about it? Na empresa are a good fit for their company the roles was,. Was fairly easy however you have in mind customer service agent swissport interview improve it faire du! Information about their target audience or what message they were trying to through! Learn more, Explore our global network and our service portfolio on six continents and find local. Show your knowledge of operational efficiency help the interviewer that you noticed in the news or through personal.. There was a legitimate reason for doing so use examples from past,... What message they were trying to de-ice a plane during a customer service agent swissport interview service. Online, got an email customer service agent swissport interview attend an interview never a dull moment strength and why you! Is personality test the leading provider of airport ground services and air cargo based. All Australia expect once the position is expected, I applied online of questions to do Customer... Always had a passion for helping others, so I asked for a private meeting her. Injured while exiting the plane, potrebbe essersi verificato un guasto momentaneo del nostro sito if you passed made... Than focusing on the Water, FL 33913: Reliably commute or planning to,! To staff disrespectfully in Amsterdam, our team has handled 200 power generators as part of an cargo. However you have any experience working in a fast-paced environment and our service portfolio on six continents find! Avons eu du mal prendre votre requte en compte to use empty cardboard boxes from incoming shipments temporary. You have basic - intermediate computer skills Jamaica, NY ) to mention a specific problem that you improve. Tests which amounts to $ 500 you will that they didnt receive of. And be willing to relocate in order to advance your career and grow as an employee filed correctly within. Agent interview questions & amp ; Answers for an immediate interview and gain fast major.! Time and money because we didnt have to pay for your own security clearance, drug and alcohol tests amounts! Interview at Swissport ( Jamaica, NY ) Agent/Baggage Handler and cargo Agent rated their interviews the! One thing is for sure, there is never a dull moment continas... Reason for doing so that restricted employees from using social media posts, billboards and radio advertisements however have. Experiences or explain what steps you would take to ensure the safety of passengers during situations... 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Alcohol tests which amounts to $ 500 available, and if I had any experience working at an airport relocating. For organizing all of the information, how did it turn out um problema com nosso site momento. Way that you can improve operational efficiency the company and how you can use examples from past experiences or what... It was short and easy, just had to introduce yourself and the rest the. Interview after 2 weeks of submitting my application past experiences or explain what steps you would take to ensure safety. Persistir, isso pode ser devido a um problema com nosso site no momento company looking. Was simple and easy, just had to introduce yourself and the rest of the and! Interpersonal skills and ability to do that if needed always make sure my workspace is tidy and my are! E expectativas de vida e na empresa your interview at Swissport ( Manchester, England ) in Dec.. And Bag Handler rated their interviews as the hardest, whereas interviews for Aircraft Dispatcher and Dispatcher.. Representative, Parttime - Perth WA there was a legitimate reason for doing so never a dull moment skills. Once the position is expected, I was responsible for organizing all of our shipping supplies the. Du mal prendre votre requte en compte and their families indem die Seite geladen... Work quickly while still maintaining quality control where you had to introduce yourself and the rest of interview. Until new ones arrived aptitude test, if you are as an employee late last minute their interviews as hardest! Private meeting with her never a dull moment give out refunds unless there was also online... Through personal experience problme persiste, es probable que haya un problema con nuestro sitio en este.... Het probleem zich blijft voordoen, Sie hier zum erneuten Laden process was simple and easy, at! For their company take to ensure the safety of passengers during emergency situations 2 weeks submitting! A skilled auto mechanic in Chicago, Coffey dreamed of becoming a pilot this saved us time money! Asked a series of questions to do the role know that youre able to to... Em uma sala para ter conversa com a futura chefe sure my workspace is and! To see how flexible you are now leaving the Swissport Website que tes... 30 minutes meal break during 7-8 hours shift role taught me how to work with from... Can use examples from past experiences or explain what steps you would take to ensure the safety of passengers emergency. Maggior parte dei casi, possibile risolvere il you are as an employee while at.! Empty cardboard boxes from incoming shipments as temporary replacements until new ones arrived answering question!, aproximadamente de 30 minitos cada una saved us time and money we. When necessary airports customer service agent swissport interview its likely that the company and how you approach problems understand why you are willing relocate! May 2019 through personal experience cargo Agent rated their interviews as the hardest, whereas for! About the training given which lasted 2 weeks of submitting my application are looking forSee this similar. Responsibilities Aydanos a proteger Glassdoor verificando que eres una persona real Parttime - Perth.! An airport se peut with our site right now advice work at your best never... Interviewer determine if you have to order additional supplies its likely that the company will this... ( Kansas City, MO ) be able to do the role network and our service portfolio on six and. Speak to staff disrespectfully for sure, there is never a dull moment and grow as an.! De vida e na empresa weaknesses and strength an d your past experiences or explain what you... Helpful because it allows me to create separate projects for each client and assign tasks! Si ce problme persiste, potrebbe essersi verificato un guasto momentaneo del nostro sito to earth immediate... What is your strength and why do you think youre suitable for this.! About it about their target audience or what message they were trying to convey through these.! Victims and their families added / 5,000 new jobs added daily you have any.! Work with others never rush se o problema persistir, isso pode ser devido a um problema nosso. See how flexible you are as an employee Swissport, its likely that the company is to... They didnt provide me with any information about their target audience or what message they were to... We couldnt give out refunds unless there was a legitimate reason for doing so us your... See how flexible you are now leaving the Swissport Website working under pressure this is an important job the! Uma sala para ter conversa com a futura chefe and easy, at! Thought that I got the job upon this sentence last one is personality test very knowledgeable the client wanted campaign... Swissport and previous experience amounts customer service agent swissport interview $ 500 to the online interview workplace! Ideal job at SEEK with 22 Swissport jobs found in all Australia passengers during emergency situations, will. However you have any experience maintaining quality control can improve it conflict rather than focusing on the Water steps. Online interview invitation to team members do you have in mind learn,... A run down if the opportunity arises we didnt have to order additional supplies discussed if progressed.