By purchasing a Wristband, whether separately or as included with a Reservation, or otherwise accepting a Wristband, you are deemed to have accepted these Terms and Conditions for use. Violation of Resort Rules may result in expulsion from Great Wolf Attractions and the Resort. I was never told about this policy. For clarification, to qualify as a Stay, booking for the Stay at the Great Wolf location must be made directly with Great Wolf. Great Wolf reserves the right to change (add to, delete, or amend) these Terms or any aspect of the Program at any time, even though such changes may affect the value of points already accumulated, the value of the rewards and/or the time for redemption. Great Wolf is under no obligation to provide Members with any particular number of Voyagers Point-earning opportunities, special offers, or to send messages to them. Great Wolf Lodge Poconos: NOT SAFE DURING PANDEMIC/NOT CLEAN - See 808 traveller reviews, 331 candid photos, and great deals for Great Wolf Lodge Poconos at Tripadvisor. GREAT WOLF RESERVES THE RIGHT TO TERMINATE ANY OR ALL SITE OFFERINGS OR TRANSMISSIONS WITHOUT PRIOR NOTICE. This privacy policy identifies how we collect, use, and protect the personal information you provide to us when you visit thewww.greatwolf.comwebsite, and other websites owned and controlled by Great Wolf Resorts located in the U.S. Other Admissions Conditions: Admission to certain rides, shows, attractions, special events and concerts may require an additional charge or be subject to pre-sold admission. PLEASE READ THE PROVISION CAREFULLY. You agree that use of, and participation in, the Program is at your sole risk. The failure of any person in possession of a Wristband to comply with any investigation will result in their immediate ejection from Great Wolf Attractions and revocation of the Wristband. Roughly a month ago we called to. Voyagers Points are automatically tracked at the time of the Qualifying Purchase, transaction or activity. The Guest explicitly assumes the inherent risks associated with the operation of all rides and attractions and should read and obey all safety signage, instructions and rules. The policy is effective as of 2 p.m. on March 15. Further, we may share your information with our service providersthat is, organizations that provide services to support Great Wolf Resorts functions, such as our mail processing company, payment processing companies, and market research firms. User further agrees to release, discharge, indemnify and hold harmless Great Wolf and Great Wolf Parties from and against any claims, damages, expenses or liability arising from or related to any injuries, damages or losses to any person or property of any kind resulting in whole or in part, directly or indirectly, Users use of the Site (or any other person accessing the Site using your account) , or use of Great Wolf or Great Wolf Parties services, including, without limitation, Users breach of any terms or representations contained in this Agreement or the use by Great Wolf or Great Wolf Parties of any of the rights granted by User. You agree to be bound by these regulations by purchasing or otherwise accepting a Wristband. Great Wolf may terminate this Agreement at any time, for any reason or no reason, with or without notice, and without any obligation to User. Great Wolf reserves the right to limit, in its sole discretion, the provision and quantity of any feature or service to any person or geographic area. Individuals are limited to one account per person and duplicate accounts (including under multiple email addresses) may be deleted or terminated by Great Wolf, in its sole discretion. In the event of termination, at Great Wolfs election, Great Wolf may allow you to redeem any outstanding valid and unexpired Voyagers Points at a participating Great Wolf location in accordance with these Terms until expiration of such Points. Great Wolf is not responsible for your inability to receive or redeem benefits or other loss due to your failure to provide and maintain accurate contact information. 6. All children under the age of 14 must be accompanied at all times for Great Wolf Attractions by a supervising companion. SOME STATES DO NOT ALLOW THE DISCLAIMER OR LIMITATIONOF WARRANTIES, SO THE DISCLAIMERS SET FORTH ABOVE MAY NOT APPLY TO YOU TO THE EXTENT THAT SUCH STATE LAW APPLIES TO YOU. Cmo puedo avisar al resort? *Great Wolf Lodge, Niagara Falls does not charge change fees. Develop and execute comprehensive outbound prospecting strategy to secure new and existing group room and event business, specifically . These offers may appear with different descriptions from time to time and may vary and be customized by Member (collectively, Bonus Deals). In an email to Niagara This Week, the guest services team at Great Wolf Lodge said anyone who has booked a reservation during that time period can call 1-888-878-1818 to speak with an agent. You may opt-out of receiving communications from us at the time you make your online reservation. Essential Duties & Responsibilities. For a full explanation of your rights, and to view the Great Wolf Resorts Privacy Notice for California Consumers,please click here. - $16.25 / hour + Commission FULL OR PART TIME At Great Wolf, our Front Desk Agent ensures an efficient, informative and professional check in/out process so our guests can focus on enjoying all of the amenities the lodge has to offer. WARNING: PHYSICALLY DEMANDING THRILL RIDES, SLIPPERY SURFACES, POOLS AND STREAMS OF WATER ARE INHERENT RISKS WITHIN SOME GREAT WOLF ATTRACTIONS. Points and Member benefits or rewards may not be gifted, purchased, sold, bartered, brokered or otherwise transferred, except that the Program may allow a Member to donate or gift Voyagers Points in certain limited instances. The number, type and frequency of Bonus Deals are based on a number of factors, each of which is subject to change without notice. Bonus Deals are purely promotional offers, have no cash value, and do not constitute property of the recipient. Great Wolf shall not be responsible for, or liable to, any Member, person or entity, in any way, for any losses, costs or expenses incurred by a delay or error in crediting Voyagers Points or benefits to a Member's account. In certain cases, it may take 3-5 business days following completion of the Qualifying Purchase for Voyagers Points to be credited. Great Wolf reserves the right to modify or eliminate such offers at any time. This Privacy Policy may be changed at any time as described below and you will be bound by changes to this Privacy Policy. 2501 Great Wolf Drive. The COVID-19 pandemic delayed the opening of the highly anticipated attraction that sits on 29 acres off Highway 120, near Interstate 5. . Great Wolf does not represent, warrant, or promise, or guarantee the authenticity of documents on the Internet. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing. Other restrictions apply, including, but not limited to, capacity constraints and other closures. IF YOUR CLAIM IS SUBJECT TO ARBITRATION AS PROVIDED IN THE SECTION BELOW, THE ARBITRATOR SHALL HAVE NO AUTHORITY TO ARBITRATE CLAIMS ON A CLASS ACTION BASIS. We may also use this information to send you information about discount offers and other special promotions at Great Wolf Lodge resorts. When I booked online I was charged twice for the same reservation. All such service providers are bound by contract to refrain from using the personally identifiable information we collect from you for any purpose other than providing the service to Great Wolf Resorts. WITHOUT LIMITING THE PRECEDING SENTENCE, IN NO EVENT WILL GREAT WOLF BE LIABLE TO GUEST FOR ANY CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR PUNITIVE DAMAGES. Wristband means the physical wristband provided as a license to participate in and/or access Great Wolf Attractions to which these Terms and Conditions apply. If we make any material changes in the way we collect, use, and/or share personal information on a going forward basis, we will indicate those changes in an updated version of the privacy policy. Such Wristbands may be subject to additional terms and conditions as part of the sale. Failure to comply with these important property rules and local laws may also lead to arrest and prosecution. If you choose to link to a website not controlled by Great Wolf, Great Wolf makes no representations, warranties, promises, or guarantees, either express or implied, concerning the content of such non-Great Wolf website, including the accuracy, completeness, reliability, or suitability of such site for any particular purpose, nor does Great Wolf represent, warrant, promise, or guarantee that such site or content is free from any claims of copyright, trademark, or other infringement of the rights of third parties or that such site or content is devoid of viruses or other contamination. Guests who wish to cancel their stay are subject to the following cancellation fees: $50 if canceled 8 or more days from arrival $100 if canceled 3-7 days from arrival, or the cost of a one-night stay if rate is under $100 First nights deposit if cancellation is received less than 3 days from arrival for Great Wolf Lodge US properties, or50% of the first nights deposit if cancellation is received less than 3 days from arrival for Great Wolf Lodge, Niagara Falls. "We have had no reported positive COVID-19 cases within our guest or pack community," a . When can I cancel with no fee? This information is automatically logged by most websites. At Great Wolf, our Front Desk Agent ensures an efficient, informative and professional check in/out process so our guests can focus on enjoying all of the amenities the lodge has to offer. Participation in the Program is limited to persons residing in the United States who are eligible to use Great Wolf services. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL GREAT WOLF AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUBCONTRACTORS, REPRESENTATIVES, AFFILIATES, AND SUPPLIERS (COLLECTIVELY, THE "GREAT WOLF PARTIES") BE LIABLE TO USER FOR DAMAGES OF ANY KIND, INCLUDING ANY GENERAL, SPECIAL, PUNITIVE, DIRECT, INDIRECT, COMPENSATORY, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE SITE, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA, DATA BEING RENDERED INACCURATE, LOSSES SUSTAINED BY USER OR THIRD PARTIES, A FAILURE OF THE SITE TO OPERATE WITH ANY OTHER PROGRAMS, LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, OR ANY AND ALL OTHER COMMERCIAL DAMAGES OR LOSSES, EVEN IF ADVISED OF THE POSSIBILITY THEREOF, AND REGARDLESS OF THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT OR OTHERWISE) UPON WHICH THE CLAIM IS BASED. GREAT WOLF MAKES NO WARRANTY THAT THE PROGRAM WILL BE UNINTERRUPTED, TIMELY OR ERROR FREE, NOR DOES GREAT WOLF MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE PROGRAM. Voyagers Points for such activities or milestones will be awarded as described in the applicable offer and will be subject to any additional terms set forth with that offer. IF YOU DO NOT AGREE TO ABIDE BY THESE TERMS AND CONDITIONS, YOU MAY NOT USE THE SITE. You agree to provide true and accurate information and to ensure your information remains up to date. Lost Property: Great Wolf is not responsible for lost or stolen property. We may provide notice of changes, at our sole discretion, through methods deemed appropriate by us as provided under Section 11 below. A supervising companion is an individual 14 years of age or older who meets all posted Great Wolf Attraction Rules. Qu necesito mostrar cuando llegue al resort? Great Wolf means Great Wolf Resorts, Inc. and its affiliated and related companies. 12. NO USE OF THE SITE IS AUTHORIZED HEREUNDER EXCEPT UNDER THIS DISCLAIMER. All Terms and Conditions and benefits including, but not limited to, admission privileges, blackout dates, prices, Wristband type availability, parking locations, benefits and discounts are subject to restrictions, availability, and change or cancellation without notice at any time. We require guest checking in to be at least 21 years of age and to present the credit card used at time of booking (in case of incidental charges) and a photo ID upon check-in. For your security, secure your room with the deadbolt, and use your room doors viewfinder to identify all visitors. EVEN IF THE APPLICABLE LAW PROVIDES OTHERWISE, GUEST AGREES THAT ANY ARBITRATION OR LAWSUIT AGAINST GREAT WOLF OR LODGE WHATSOEVER SHALL BE LITIGATED BY GUEST INDIVIDUALLY AND NOT AS A MEMBER OF ANY CLASS OR AS PART OF A CLASS OR REPRESENTATIVE ACTION, AND GUEST EXPRESSLY AGREES TO WAIVE ANY LAW ENTITLING GUEST TO PARTICIPATE IN A CLASS ACTION. Subject to the terms and conditions of this Agreement, Great Wolf grants User a limited, revocable, non-exclusive and non-transferable license-at-will (the "License") to use the Site for its intended purpose for your own non-commercial use in order to upload content required and/or permitted by the Site and these Terms and Conditions. We may send you email and other communications related to Program and your Program account (regardless of any settings or preferences related to your Program account). Partners are independent entities and are not agents, employees, or subcontractors of Great Wolf, and Great Wolf is not responsible for their acts or omissions (including, without limitation, their solicitation efforts) or any products or services supplied by them (including, without limitation, the nature or quality of their products or services). Great Wolf may periodically request additional information to help us get to know you better. Inactive Accounts. WRISTBANDS ARE EXPRESSLY NOT FOR RESALE AND THE LICENSE GRANTED HEREIN SHALL INURE ONLY TO THE INDIVIDUAL TO WHOM GREAT WOLF DIRECTLY ISSUED THE WRISTBAND. If you have any questions about your reservation or lodge accommodations, please contact: [emailprotected] Great Wolf Resorts, Inc., 350 N. Orleans Street, Suite 10000B, Chicago, Illinois 60654, ATTN: Privacy Team. Great Wolf Lodge is not responsible for accidents or injury to guests, or for loss of money, jewelry, or valuables of any kind not secured in a safety deposit box or safe. A Wristband is valid for admission at the Resort from which it was issued and grants a revocable license to the registered, authenticated Wristband holder for admission and use of specified Great Wolf Attractions (unless restricted by conditions which could ultimately prohibit someone from participating safely, including without limitation, height, weight, age, physical limitations such as pregnancy and heart conditions, or observed inappropriate behavior) during the Validity Period. To the extent you have specific requirements or inquiries not addressed below, please reach out to us by email ([emailprotected]) or phone (866-905-9653) and please mention youd like to speak to someone regarding the accessibility features available at a Great Wolf Lodge. The indoor water park in Fitchburg. All trademarks, service marks, trade names, trade dress, logos, designs and sounds associated with the Site are owned by Great Wolf or third parties that have authorized their use. Read each offer carefully for specific details, limitations and restrictions. The Wristband Holder, and parent on behalf of any minor Wristband Holder, further agree that any lawsuit filed may only be filed in the state or federal courts located in the same county, or as it relates to federal court, the same district, as the Resort. The arbitration will be conducted by three arbitrators (each party shall select an arbitrator within ten (10) days of commencement of the arbitration, and the two arbitrators will select a third neutral arbitrator within twenty (20) days of their selection.) Intentionally make available spoofed files or files with information designed to misidentify the actual content of the file. FURTHERMORE, BY OFFERING THE SITE AND INFORMATION, PRODUCTS OR SERVICES VIA THE SITE, NO DISTRIBUTION OR SOLICITATION IS MADE BY GREAT WOLF TO ANY PERSON TO USE THE SITE OR SUCH INFORMATION, PRODUCTS, OR SERVICES IN ANY JURISDICTIONS WHERE THE PROVISION OF THE SITE AND/OR SUCH INFORMATION, PRODUCTS, OR SERVICES IS PROHIBITED BY LAW. Est permitido traer hieleras a la habitacin? THIS DISCLAIMER OF WARRANTY CONSTITUTES AN ESSENTIAL PART OF THIS AGREEMENT. When you redeem your Voyagers Points, your Voyagers Points with the earliest expiration dates are used first. Communications with you will be made using your most recent contact information. Our reservations were for 4 PM Check in, on July 18. In an email to Niagara This Week, the guest services team at Great Wolf Lodge said anyone who has booked a reservation during that time period can call 1-888-878-1818 to speak with an agent about rescheduling your reservation, or to cancel and receive a full refund. Our email contact regarding such matters is as follows:[emailprotected]. How is personal information shared with third parties? Guest Room Wristband: One (1) Wristband is included in a Reservation for each guest registered with the Resort at the time of check-in, and residing in the Resort during the Reservation period, up to the maximum number of occupants for the room-type reserved. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SITE IS WITH USER. You must be at least 18 years of age (or the age of majority in your jurisdiction of residence) to participate in the GWL Program. Bookings placed by or on behalf of third-party aggregators, groups, organizations, and business entities also will not generate qualifying purchases and will not count toward Voyagers Points. BY USING THE GREAT LAKES SERVICES, LLC ("GREAT WOLF") WEBSITE, INCLUDING ANY RELATED PAGES AND WEBSITES OWNED BY GREAT WOLF THAT LINK OR OTHERWISE RELATE TO THEWWW.GREATWOLF.COMWEBSITE (THE "SITE"), YOU ARE AUTOMATICALLY AGREEING TO AND SHOW THAT YOU HAVE READ AND UNDERSTOOD THESE TERMS AND CONDITIONS (THE "AGREEMENT"). Roomy suites comfortably sleep up to six guests. Through your continued use of our Site, you indicate that you agree to our use of Cookies as described in this Cookie Policy, as describedhere. Property at a Glance: Great Wolf Lodge Grapevine. Please see the rules and safety features posted for each attraction for detailed requirements. Resort Rules means all rules and regulations that may apply to activity in a Resort and/or a Great Wolf Attraction, including, without limitation, these Terms and Conditions, any rules posted at the Resort, any rules otherwise communicated as part of a Reservation or other purchase, all water park and Great Wolf Attraction safety rules available at www.greatwolf.com and all applicable laws. Statistics created are anonymous. The Site, and all elements comprising the Site, including, without limitation, the text, Site design, logos, graphics, sounds, icons and images, as well as the selection, assembly and arrangement thereof are protected by copyright and other intellectual property laws and by international treaties. To be excluded from this monitoring, please clickhere. THE SITE IS PROVIDED 'AS IS' AND ON AN "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE WARRANTIES THAT IT IS FREE OF DEFECTS, VIRUS FREE, ABLE TO OPERATE ON AN UNINTERRUPTED BASIS, OR THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. This resort may charge daily resort fees not to exceed $75 per day. Members are responsible for any sales, use or other transactional taxes, or similar charges applicable to the redemption of any Voyagers Points. Void where restricted or prohibited by law. Validity Period means the period of time during which a given Wristband can be used at a Resort, more fully described under Wristband Types below. Voyagers Points may be used at the time of booking with Great Wolf to apply against a deposit or at check-out following a qualifying Stay. TO THE FULLEST EXTENT ALLOWED BY LAW, GUEST HEREBY RELEASES, DISCHARGES, WAIVES ANY CLAIM OF LIABILITY AGAINST, AND COVENANTS NOT TO SUE Great Wolf Resorts, Inc., Great Lakes Services, LLC, GWR Manager, LLC, all affiliates of each of the foregoing, rescue personnel, inspectors, underwriters, consultants, and other persons or entities who give recommendations, directions, instructions, or engage in risk evaluation or loss control activities regarding the premises or this Activity, and with respect to each of the foregoing, their respective officers, directors, agents, owners, managers and employees, all for the purposes herein referred to as "Releasees," FROM ANY AND ALL LIABILITY, CLAIMS, DEMANDS, LOSSES, OR DAMAGES CAUSED, OR ALLEGED TO BE CAUSED, IN WHOLE OR IN PART, BY THE NEGLIGENCE OF THE RELEASEES OR OTHERS, INCLUDING ANY AND ALL NEGLIGENCE IN THE COURSE OF RESCUE OPERATIONS; AND GUEST FURTHER AGREES that if, despite this RELEASE, DISCHARGE, WAIVER OF LIABILITY AND COVENANT NOT TO SUE AGREEMENT I, or anyone on my behalf, makes a claim against any of the RELEASEES, GUEST WILL INDEMNIFY, SAVE, AND HOLD HARMLESS EACH OF THE RELEASEES from any litigation expenses, attorneys fees, loss, liability, damages, or costs which may be incurred as the result of such claim. For Qualifying Purchases: Members in good standing will receive 1 Voyagers Point for every US$10 spent on a Qualifying Purchase (as further defined below) at participating Great Wolf locations. Contact Us. Regardless of billing or master account arrangements, you are liable for any and all charges posted to your room(s). A waiver by either party of any term or condition of this Agreement or any breach thereof, in any one instance, shall not waive such term or condition or any subsequent breach thereof. Stay connected with free in-room WiFi, and guests can find other amenities such as a firepit and laundry facilities. I obviously called immediately to get a refund since I was double charged. I started the process at 9 AM. Personal information obtained online from children under 13 is not released to any third party, except as permitted by law. Property at a Glance: Great Wolf Lodge Sandusky. a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owners behalf. Great Wolf Lodge, a chain of resorts with indoor water parks, will reopen later this month in Ohio with a number of safety measures to limit the chance of . Great Wolf will give notices for the Program, at Great Wolf's sole discretion, except as required by law, by email, regular mail, general posting on the Website or postings in participating Great Wolf locations, or through other methods deemed appropriate by Great Wolf as permitted under law. 1, ET SEQ., (FAA) SOLELY IN CHICAGO, ILLINOIS TO THE EXCLUSION OF ANY OTHER FORUM. Neither accrued Voyagers Points nor rewards are transferable by the member (1) as part of a domestic relations matter, (2) upon death, or (3) by otherwise based on the operation of law. Covered Locations: These terms and conditions apply to Wristbands for the following Great Wolf Lodge locations, provided however, each Wristband, unless expressly provided otherwise, is exclusive and limited to one (1) Great Wolf location, and does not grant access to any other Great Wolf location. Voyagers Points may not be redeemed for any purchases or charges to the Members room for Great Wolf goods or services during the Stay or the purchase of gift cards or gift certificates. Great Wolf Lodge General Manager and member of the Waterparks of Ontario Coalition Keith Simmonds says they have been working with the province to ensure a safe reopening. The heart and soul of Great Wolf Lodge Grapevine is its 80,000-square-foot indoor water park. Uno de los miembros en mi grupo tiene alergias. Great Wolfs Copyright Agent for notice of claims of copyright infringement can be reached at: Great Wolf Resorts, Attn: General Counsel, 525 Junction Road, Suite 6000 South, Madison WI 53717. Great Wolf in its sole and absolute discretion, may periodically send offers to Members, or distribute offers to customers (whether or not they are Members). You may be required to present your Program account information at the participating Great Wolf location in order to redeem the Bonus Deal. Providence, Rhode Island 1 Very appreciative of COVID Cancellation Policy Review of Great Wolf Lodge Reviewed May 13, 2022 I have brought my kids to this location many times in the past and they love it. Great Wolf Lodge closed on March 15 amid the pandemic and is projecting an Aug. 27th date for reopening with reduced capacity in line with provincial distancing orders. DISPUTE RESOLUTION; WAIVER. If you believe that your work has been copied and is accessible on the Site in a way that constitutes copyright infringement, please provide the following information in writing to Great Wolfs Copyright Agent named below: an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; a description of the copyrighted work that you claim has been infringed; a description of where the material that you claim is infringing is located on the Site; your address, telephone number and email address; a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent or the law; and. Great Wolf reserves the right to hold any Wristband Holder responsible for the subsequent unauthorized use of any Wristband within their control. Except as may be required by law, neither a party nor its representatives may disclose the existence, content, or results of any arbitration hereunder without the prior written consent of all parties. Each Great Wolf Lodge property stands ready to cater to guests with specific accessibility requirements, so we have made our hotels accessible for guests with special requirements. To send you information about discount offers and other closures the QUALITY and PERFORMANCE of the is! To comply with these important property Rules and safety features posted for each attraction for detailed.... Points, your Voyagers Points are automatically tracked at the participating Great Wolf services to you... Information obtained online from children under 13 is not released to any party! The COVID-19 pandemic delayed the opening of the SITE is with USER Consumers. A Glance: Great Wolf Lodge Sandusky party, EXCEPT as permitted law... 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